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1 active alert.
February 17, 2019 4:00 PM -

Global Affairs Canada has recently elevated it’s advisory for Haiti to avoid all travel due to the reigning civil unrest throughout the country.   This is the highest level of the Canadian government’s Travel Advice and Advisories.

Considering the current level of insecurity, we strongly recommend that you respect this advisory.

Information regarding vacation packages
Given the uncertain accessibility of the road leading to the Royal Decameron Indigo Beach, Transat cannot guarantee safe transfers and has therefore stopped the sale of vacation packages, until the end of April 2019.

Information regarding flights
Until the government has reduced its alert level, all customers who have booked a flight to Haiti for the months of February, March and April 2019 are entitled to modify their reservation without penalty. Customers are invited to contact their travel agency or Air Transat’s Contact Center to adjust their file accordingly.

For the time being, Air Transat’s flight operations continue as planned.  However, the situation may change at any moment and without notice. 

Air Transat extends its Sales Centre business hours

In order to meet the growing needs of our clientele, we have extended our opening hours. Our Sales Centre agents can now offer you assistance 24 hours a day.

Our agents will be happy to advise you on our wide array of products in Europe, the South, and Florida, and provide you with information concerning our air partners. They can also book flights, hotels, cars and insurance. Contact us at 1-877-TRANSAT (1-877-872-6728). We will be glad to help you design your dream vacation!

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