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Travel advisory IMPORTANT: Mandatory before any flight to Canada

November 18, 2020 -

As of November 21, all travellers flying to Canada must submit their COVID-related information digitally via the ArriveCAN app or website before their departure to Canada. Failure to do so may result in a fine.

For more details, visit Canada.ca/ArriveCAN.

Travel advisory Entry requirements of your destination country and information on our operations

October 14, 2020 -

We currently offer flights to Europe, the South and within Canada, as well as packages to the South and Europe.

Our flight schedule may change, depending on changes in travel restrictions and demand.

Before you travel, it’s important that you check the entry requirements of your destination country.

Find details about our flights and the temporary suspension of certain routes here.

So that you can book with confidence, we’re offering more flexibility to change or cancel your flight or package.

Due to COVID-19, some services and inclusions (at the airport, on board or at destination) may be reduced or unavailable.

To address the concerns raised by COVID-19 and to ensure your safety and that of our employees, we created Traveller Care, a program featuring new health and safety measures. To help you plan your trip, we’ve also assembled a practical guide full of travel tips and vital information on destination entry requirements. Finally, to give you more peace of mind when you travel, we’re now offering COVID-19 medical insurance at no extra cost.

Click here for our frequently asked questions about COVID-19.

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Important information regarding the use of personal data
All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. It may also be used by Transat Tour Canada, an affiliate of Air Transat, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer experience, to provide you with the most suitable offers and to send you targeted advertising. If you have consented, it may be used to send you promotional offers. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to our subcontractors, who may also be located outside the European Union. In accordance with applicable regulation, you have various rights regarding the use and protection of your personal information. When the basis for processing is your consent, you may withdraw that consent at any time. To learn more about your rights, the use and protection of your personal information, please refer to our Privacy Policy. If you wish to exercise one of these rights or contact our Data Protection Officer, please fill out the Privacy Policy Form.