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1 active alert.
February 17, 2019 4:00 PM -

Global Affairs Canada has recently elevated it’s advisory for Haiti to avoid all travel due to the reigning civil unrest throughout the country.   This is the highest level of the Canadian government’s Travel Advice and Advisories.

Considering the current level of insecurity, we strongly recommend that you respect this advisory.

Information regarding vacation packages
Given the uncertain accessibility of the road leading to the Royal Decameron Indigo Beach, Transat cannot guarantee safe transfers and has therefore stopped the sale of vacation packages, until the end of April 2019.

Information regarding flights
Until the government has reduced its alert level, all customers who have booked a flight to Haiti for the months of February, March and April 2019 are entitled to modify their reservation without penalty. Customers are invited to contact their travel agency or Air Transat’s Contact Center to adjust their file accordingly.

For the time being, Air Transat’s flight operations continue as planned.  However, the situation may change at any moment and without notice. 

London Gatwick: Change of terminal    See details >

Manage my Booking

Flight Bookings

NEW: You can now consult and manage your booking even more easily! Book Option Plus and select your seat in advance, add an additional piece of baggage or pre-order a gourmet meal!

Package Bookings

Electronic Documents for Vacation Packages are available 45 days prior to your departure. 
 

Fill out the form below

To access your booking, use the confirmation number on your e-documents:

Note: If you have just made your booking, please allow for a delay of 15 to 30 minutes for your file to generate.
 

For reservations made via Club Med, click here
If you are a Travel Agent, click here
ü Travelling with a non-Canadian passport? NEW entry requirements in effect! Learn more about ETA

Mandatory Information
All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. It may also be used by Transat Tour Canada, an affiliate of Air Transat, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer experience, to provide you with the most suitable offers and to send you targeted advertising. If you have consented, it may be used to send you promotional offers. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to our subcontractors, who may also be located outside the European Union. In accordance with applicable regulation, you have various rights regarding the use and protection of your personal information. When the basis for processing is your consent, you may withdraw that consent at any time. To learn more about your rights, the use and protection of your personal information, please refer to our Privacy Policy Privacy Policy Form. If you wish to exercise one of these rights or contact our Data Protection Officer, please fill out the Privacy Policy Form. Privacy Policy.

Useful links

  • Follow a flight status via email or SMS

    New! Find out when a flight departs or arrives by signing up for our new flight status update via email, SMS or the Air Transat app. Notifications will be sent starting 48 hours before a flight, only if the scheduled departure or arrival time changes by 15 minutes or more.
    Follow a flight status

  • Exclusive parking promotion for Air Transat clients

    Save at select airport parking lots!


    Certain conditions apply*.

  • New: Pre-order online

    You can now pre-order your meal from the Chef’s Menu by Daniel Vézina 72 hours to 60 days prior to your departure†! Access your booking in the section above and choose the “Select your gourmet meal” option. In addition to a main dish created by the chef himself, the meal includes bread with butter, a cheese plate with crackers, a glass of wine and dessert.

 

†About the Chef’s Menu by Daniel Vézina
The Chef’s Menu by Daniel Vézina is complimentary in Club Class and available for CA $25 (US $25, €20, £15, CHF25) in Economy Class on flights to/from Europe, the South, the United States and within Canada(longer than three hours). Not offered on flights to/from Tel Aviv. Quantities are limited.