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We are currently receiving an exceptionally high volume of calls and messages to our Contact Centre, which causes much longer delays than those to which our customers are accustomed. We sincerely apologize for this and thank you for your patience. Before calling us, we invite you to consult the following pages:
Access your booking to modify it according to the conditions in force, perform one of the operations or add one of the following services:
NEW! Need to cancel a booking with Option Flex, "Book with Peace of Mind" or "Here comes the Sun" promotions or a departure between December 17, 2021, and February 9, 2022? Fill out this form. @Travel Agents: Do not use this form. Please use the one found on Transat Agent Direct to process a cancellation for your clients.
Questions? See our FAQ section Before prepaying or bringing additional baggage, it’s important to read our Additional baggage policy.
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