How to use your Staria points

Access a world of rewards

Your points love to travel. The more you accumulate, the more you can use them towards your next trip. Because the best reward is the one that takes you to new adventures.

Two ways to use your Staria points

4 easy steps to use your points

You’ve chosen your destination. You’ve finally agreed on dates that work for everyone. Now it’s time to use the points you’ve earned. Let’s book it!

  • Connect to your account

    Before booking your trip, connect to your Staria account. To use your points for your trip, you must apply them at the time of booking.

  • Choose your destination

    Use your points to book a flight or a vacation package – as long as all flights are operated by Air Transat.

  • Select your travel dates

    There is no restriction on travel dates – choose the dates that work best for everyone...or just for you!

  • Use your points

    You decide how many points to use. Cover the total cost of the trip (flights) or just a portion (flights and packages). The minimum to cover is 10% of the total.

Good to know

  • Good to know For flights

    • If you pay a portion in points and a portion in cash, you earn points on the portion you have paid in cash.
    • The options for payment with points will appear once the itinerary selection is complete.
    • The base fare is free for babies who are travelling on the lap of an adult, but taxes and fees may apply according to the destination.
    • When you make a reservation that includes multiple people, the points apply to everyone
    Show more information about redeeming points on flights.
    • Points may only be used on the Canadian version of airtransat.com
    • Only itineraries with flights operated entirely by Air Transat are eligible.
    • Airport fees and other applicable charges must be paid in cash

  • Good to know On packages

    • Enjoy a reduction of up to 40% on the total cost of your package.
    • You still earn points on the portion you have paid in cash.
    • When you make a reservation that includes multiple people, the points apply to everyone.
    Show more information about redeeming points on packages.
    • Points may only be used on Transat.com
    • Only packages with flights operated entirely by Air Transat are eligible.
    • Airport fees and other applicable charges must be paid in cash.
  •  

    Earn more points

    Three ways to earn, so many ways to benefit. Learn how to earn points starting today.

    Learn how to earn points.
Want to get onboard? Create your account and get ready for takeoff. Become a member.

FAQ

Why do the available options for points payment not appear at the time of booking?

The options will not appear if you are not connected to your account, or if your reservation does not meet the eligibility requirements, for instance, if it includes one or more flight segments operated by an airline other than Air Transat or if a promo code has been used to book the flight.

Do the points apply to all passengers included in the reservation?

Yes, the points apply to the entire reservation. It is not possible to use points for a singular passenger in a reservation that includes more than one person.

How do I modify or cancel a flight booked partially with points?

To modify or cancel your reservation made using points, we invite you to communicate with the Air Transat Contact Centre at 1‑866‑815‑5194 or 514‑940‑7907.

We are currently working on making it possible to modify your reservation directly online.

How are constellation points redeemed?

Points are deducted proportionally to each member’s contribution to the constellation balance.

Concrete example:

A constellation comprised of 4 members has a total balance of 20,000 points. When one member uses 5,000 points for a reward:

  • The total group account balance changes to 15,000 points.
  • Each member's individual balance is adjusted according to their contribution percentage.

This method ensures a fair distribution of points, without penalizing other members.

See full FAQ