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Travel advisory Latest updates

If you were unable to travel due to the cancellation of your flight, you will receive a credit for future travel to be used within 24 months of your original travel dates. You do not need to contact us to obtain this credit, it will be automatically applied to your account.

March 16, 2020 -

Glasgow International Airport: All Air Transat flights are now operating from Terminal 1.

Paris-Charles de Gaulle Airport: All Air Transat flights will operate from Terminal 1 until March 29, 2020. However, the flights departing on March 30 and 31 will operate from Terminal 2A.

Telephone scams (vishing)

We have been made aware that some of our customers have received promotional automated calls from Air Transat saying that because they are one of our preferred clients, they will benefit from a substantial discount on a future booking with Air Transat. The customer is then asked to provide a credit card or other personal information. Other vishing tactics may include advising a customer that they have won a trip, a vacation or other sort of prize from Air Transat.

Neither Air Transat nor any other subsidiary of the Transat group engage in promotional offers by telephone and these calls are fraudulent. Please be vigilant and never give out personal information over the phone to someone who has contacted you.

If you receive such a call, we recommend you report it to the Canadian Anti-Fraud Centre by clicking here or by calling 1-888-495-8501.

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