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Worry-free booking

To reassure you and allow you to make a new booking for your next vacation with complete peace of mind, we’re offering various flexible options. We have also relaxed our cancellation terms.

Our Book with peace of mind offer allows you to change your travel dates or destination—or both —at no cost. It applies to all new bookings of flights made by September 30, 2020.

Our Here Comes the Sun Promo also offers the flexibility you need, as it includes Option Flex, plus other early bird perks. This promo applies to new bookings of South packages made by September 30, 2020.


  New Bookings: Book With Peace of Mind Offer
Valid for New bookings made by September 30, 2020
Changes to booking Up to 24 hours​ before departure
Cancellation of booking Transferable travel credit, with no expiry date. You may also choose to take advantage of the cancellation terms and conditions of your fare class.
Terms and Conditions See offer details


Booking a flight only? Our Eco Fares come with varying degrees of flexibility to cancel or modify your flight for free or for a nominal fee so that you’ll be better prepared for whatever life throws your way. They also feature other built-in perks, like seat selection and a piece of checked baggage.

South packages

Valid for New bookings made by September 30, 2020
Flexibility Option Flex included (a value of $59 per person). It allows you to:
  • Change your travel dates, destination or hotel up to 3 hours before departure
  • Transfer your vacation package to a friend or family member up to 30 days before departure
  • Cancel your trip and get a refund
Price drop guarantee Get up to $400 per person back if your price drops
Deposit $100 per person
Final payment terms No later than 25 days before departure
Cancellation of booking Refund or travel credit, in accordance with the cancellation terms
  • 25 days or more before departure*: travel credit in the amount of the deposit (up to $100), and the balance refunded in the original method of payment
  • 22 to 24 days before departure*: travel credit for half the amount of the package, and the balance refunded in the original method of payment
  • 24 hours to 21 days before departure: travel credit for the full amount of the package

*Temporary relaxation of cancellation terms

Booking a package to Europe? Add Option Flex for the flexibility you need should something unexpected happen.

Option Flex. Extra flexibility, anytime. Learn more.