By continuing to use this site, you agree to the cookies used, for example, to improve your browsing experience and to personalize the content of the Website. For more information and/or to change your current cookie settings, please refer to our Cookies Policy.

1 active alert.
February 17, 2019 4:00 PM -

Global Affairs Canada has recently elevated it’s advisory for Haiti to avoid all travel due to the reigning civil unrest throughout the country.   This is the highest level of the Canadian government’s Travel Advice and Advisories.

Considering the current level of insecurity, we strongly recommend that you respect this advisory.

Information regarding vacation packages
Given the uncertain accessibility of the road leading to the Royal Decameron Indigo Beach, Transat cannot guarantee safe transfers and has therefore stopped the sale of vacation packages, until the end of April 2019.

Information regarding flights
Until the government has reduced its alert level, all customers who have booked a flight to Haiti for the months of February, March and April 2019 are entitled to modify their reservation without penalty. Customers are invited to contact their travel agency or Air Transat’s Contact Center to adjust their file accordingly.

For the time being, Air Transat’s flight operations continue as planned.  However, the situation may change at any moment and without notice. 


Sometimes, the best laid travel plans go awry. That’s when you’ll be glad you purchased Travel Insurance!

Top reasons to purchase insurance with Transat*

Applies to Canada only.

  1. You have to cancel your trip because of illness or accident. No need to worry, you are covered by our cancellation insurance.
  2. While travelling, you have become sick or have been involved in an accident. We are there to help you get the assistance you need and to cover the costs.
  3. In case of illness or accident, you will not have to pay anything at destination. Many insurance plans require that you pay the amount up front. With Transat Travel Insurance, you travel worry-free.
  4. If your baggage is lost or delayed, you will be covered up to CA $1,500 (or foreign currency equivalent) for lost luggage, and up to CA $500 (or foreign currency equivalent) for luggage delayed for more than 10 hours.
  5. If you have to return home earlier than planned, our “travel interruption” clause takes care of the costs.
  6. If you decide not to travel for any reason, our cancellation insurance will cover up to 75% of your trip.
  7. In case of a Canadian government-issued travel advisory warning against travel to your destination, we will refund the non-refundable portion of your booking.
  8. If you need travel advice, restaurant suggestions or business services, our Concierge Club Plan can help you.
  9. If you missed your flight or your connector due to weather conditions, an earthquake, volcano eruption, mechanical problems or a flight schedule change, we will reimburse the cost of a new flight.

*Certain conditions/restrictions may apply. Please contact a sales centre agent.

Choose the insurance plan that best suits your needs:

Applies to Canada only.

Was this page helpful? No login required

Click to vote "yes".

Click to vote "no".

118 338