2 active alerts.
September 19, 2017 2:00 PM -

Air Transat has launched an evacuation operation to get all its travellers out of the Dominican Republic by sending a total of 8 aircraft to Punta Cana, Puerto Plata and Samana. Three aircraft are expected to arrive in Puerto Plata and Samana in the evening today and five in Punta Cana tomorrow morning. The evacuation procedure applies regardless of the return date indicated on the Air Transat ticket.
This operation will allow close to 2 200 passengers to be repatriated.

Here are the details of scheduled flights departing from Puerto Plata and Samana

Date September 19, 2017
Departure from Puerto Plata to Montreal TS1895 20:20 – 00:30
Departure from Puerto Plata to Toronto TS1845 20:35 – 00:45

Date September 19, 2017
Departure from Samana to Montreal TS1879 20:35 – 00:55

Here are the details of scheduled flights departing from Punta Cana

Date September 20, 2017
Departure from Punta Cana to Montreal TS1419 9:30 – 13:50
Departure from Punta Cana to Montreal TS1641 9:45 – 14:05
Departure from Punta Cana to Quebec TS1287 9:35 – 14:05
Departure from Punta Cana to Toronto TS1833 9:35 – 13:45
Departure from Punta Cana to Toronto TS1829 10:00 – 14:10

Canceled flights and Hurricane Policy

Please note that scheduled flights on September 21 and 22 to Punta Cana and Puerto Plata, departing from Toronto, Montreal and Quebec are canceled. Customers affected by these flight cancellations will all be contacted and may (i) travel at a later date; (ii) travel to another destination, subject to certain conditions; (iii) cancel with full refund (excluding travel insurance costs when purchased).
The company continues to closely monitor the development of Hurricane Maria.

Transat's hurricane policy has been implemented for flights still scheduled to depart until September 25, 2017 to Dominican Republic.
Details about Transat’s hurricane policy are available here.

September 12, 2017 2:00 PM -

Due to the impacts caused by the passage of Hurricane Irma, here are the changes to some of our destinations:

Our airline operations to Cayo Coco and Cayo Santa Maria will be suspended until October 31, 2017. Our operations to Holguin will continue as normal, with a flight scheduled as of this Friday, September 15, 2017. We expect to resume our operations to Varadero as of September 22, 2017.

Dominican Republic and Mexico
To meet the higher demand, we will be increasing the capacity on our flights to the Dominican Republic and Mexico during the months of September and October 2017.

We are currently coordinating all the changes to our bookings following the passage of hurricane Irma. Our teams will contact all customers impacted by those changes. We thank you in advance for your collaboration.

The environment: it’s everyone’s business!

Sustainable tourism entails respect for nature, as well as for host communities and their values; it combines positive socio-economic benefits for local populations with an enriching experience for travellers. Transat and its subsidiaries are firmly committed to the responsible development of the tourism industry.


Air Transat's Environmental Policy

Air Transat cares about the environment.
To learn more, read about our Environmental Policy.

Sustainable tourism - Are you a responsible traveller?

As a visitor, you hold several trump cards that can ensure your stay will benefit both you and your hosts. Here are some tips to help make your holiday all the more memorable… and sustainable.

Be informed before you go. Knowing the history, culture, heritage and customs of your destination will help you get the most out of your stay and your contacts with the local population. To get relations off to a good start, learn a few words in the local language (hello, please, thank you, etc.).

Travel light. You’ll be supporting airline companies’ efforts to lighten their loads, save fuel and reduce greenhouse gas emissions. And by discarding nonessentials (like wrapping and plastics) before you leave, you’ll be sure you don’t leave any waste behind.

Live the local culture. Travel is a unique opportunity to benefit from contact with new cultures, lifestyles and customs, and to discover the world from a new angle. Set out to explore local and national traditions, monuments and places of worship, enjoy the country’s food, and see works of art and performances—each is a way of broadening your horizons as well as breaking down barriers between peoples.

Respect your hosts. It’s an old adage: When in Rome, do as the Romans do. The same goes for any destination: it’s important to conform to the way of life of the people who live there. Wear clothing that shows respect for local customs and mores. Likewise, don’t flaunt your jewelry, camera or money. In some countries it’s considered offensive—and it might attract the kind of attention you don’t want. And respect people’s privacy: simple courtesy dictates that you should ask permission before taking photos of them and, in some cases, pay for the privilege.

Support the local economy. Buy your souvenirs from local artists and craftspeople, and don't bargain just for the sake of it: the amount you may “save” won’t mean much to you, but it could make a world of difference to a small shopkeeper. Don't be afraid to wander off the beaten track in search of a restaurant or bar run and patronized by locals. Hire a local guide or interpreter. Such actions help support the local economy and will make your holiday all the more rewarding.

Avoid any form of exploitation. Make sure you treat the people you deal with in a courteous and decent manner, asking for reasonable goods or services and paying a fair price for them. Always be aware that sex tourism can be hazardous to your health and, more important, the sexual exploitation of children is a crime punishable by imprisonment.

Conserve resources. Water, electricity, gas and other forms of energy are scarce and precious resources in many countries. Use them sparingly: shower instead of taking a bath, don’t insist that sheets and towels be changed every day, and turn off the lights and air conditioning when you go out.

Protect the environment. Natural and heritage sites are part of a region’s attraction and vitality; hence the importance of safeguarding them. The basic rules are: look, but don’t touch (don’t bring back coral, flowers or rocks as souvenirs), respect instructions (don’t leave a marked trail and don’t venture into areas that are off-limits to the public), and leave nothing behind but footprints (pick up your waste). Lastly, do not encourage any exploitation of resources that is to the detriment of conservation, such as the sale of souvenirs made from endangered animal or plant species.

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