Air Transat has launched an evacuation operation to get all its travellers out of the Dominican Republic by sending a total of 8 aircraft to Punta Cana, Puerto Plata and Samana. Three aircraft are expected to arrive in Puerto Plata and Samana in the evening today and five in Punta Cana tomorrow morning. The evacuation procedure applies regardless of the return date indicated on the Air Transat ticket.
This operation will allow close to 2 200 passengers to be repatriated.

Here are the details of scheduled flights departing from Puerto Plata and Samana

RESCUE FLIGHT FROM PUERTO PLATA TO MONTREAL AND TORONTO
Date September 19, 2017
Departure from Puerto Plata to Montreal TS1895 20:20 – 00:30
Departure from Puerto Plata to Toronto TS1845 20:35 – 00:45

RESCUE FLIGHT FROM SAMANA TO MONTREAL
Date September 19, 2017
Departure from Samana to Montreal TS1879 20:35 – 00:55

Here are the details of scheduled flights departing from Punta Cana

RESCUE FLIGHT FROM PUNTA CANA TO MONTREAL, QUEBEC AND TORONTO
Date September 20, 2017
Departure from Punta Cana to Montreal TS1419 9:30 – 13:50
Departure from Punta Cana to Montreal TS1641 9:45 – 14:05
Departure from Punta Cana to Quebec TS1287 9:35 – 14:05
Departure from Punta Cana to Toronto TS1833 9:35 – 13:45
Departure from Punta Cana to Toronto TS1829 10:00 – 14:10

Canceled flights and Hurricane Policy

Please note that scheduled flights on September 21 and 22 to Punta Cana and Puerto Plata, departing from Toronto, Montreal and Quebec are canceled. Customers affected by these flight cancellations will all be contacted and may (i) travel at a later date; (ii) travel to another destination, subject to certain conditions; (iii) cancel with full refund (excluding travel insurance costs when purchased).
The company continues to closely monitor the development of Hurricane Maria.

Transat's hurricane policy has been implemented for flights still scheduled to depart until September 25, 2017 to Dominican Republic.
Details about Transat’s hurricane policy are available here.

Due to the impacts caused by the passage of Hurricane Irma, here are the changes to some of our destinations:

Cuba
Our airline operations to Cayo Coco and Cayo Santa Maria will be suspended until October 31, 2017. Our operations to Holguin will continue as normal, with a flight scheduled as of this Friday, September 15, 2017. We expect to resume our operations to Varadero as of September 22, 2017.

Dominican Republic and Mexico
To meet the higher demand, we will be increasing the capacity on our flights to the Dominican Republic and Mexico during the months of September and October 2017.

We are currently coordinating all the changes to our bookings following the passage of hurricane Irma. Our teams will contact all customers impacted by those changes. We thank you in advance for your collaboration.

Please note that due to a scheduled maintenance on our system between 3:00am and 6:00am EDT, some functionalities or content might not be available during this period.

Thank you for your understanding.