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June 02, 2017 -

Repairs to the main runway of Quebec City Jean Lesage International Airport (YQB)

Please note that because of repairs done to the main runway of Quebec City Jean Lesage International Airport (YQB), our aviation operations may be affected by weather factors beyond our control. The reduced size of the runway limits the use of certain types of aircraft during bad weather and may require changes to our operations.

If operations of scheduled flights between Montreal and Quebec City are disrupted for these reasons, passengers will be offered transportation by road.

Work to allow a return to our normal operations will be completed on August 10.

Family privileges

Families are very important to Air Transat. See how we make travel even more fun for you and your children.

Exclusive check-in counters

Where facilities permit (at Canadian gateways), designated check-in counters are available for families travelling with young children and unaccompanied minors. That means less time waiting in line!

Assistance

Travelling alone with kids and feeling overwhelmed? Let us know during check-in, and we'll be happy to guide you to the boarding gate and direct you upon arrival at the destination airport. Porters are usually available for hire to assist with your checked baggage. To lighten the load for your little ones, we recommend transporting your kids’ toys in your own carry-on. 

Do you want to hang on to your child’s stroller or car seat until boarding? No problem. Just let us know when you check in.

Pre-boarding

With the exception of flights to the U.S., we are happy to offer pre-boarding for families travelling with young children.

Priority meal service

On flights to/from Europe and Middle East, we are pleased to serve children first, so they don’t wait too long to eat. A variety of bistro-style meals ($) is available on flights to/from the South and the U.S.

Surprises will be given out on all our flights.

  • Headphones
  • Beach ball (aboard flights to the South)
  • Card game (aboard flights from the South)
  • Headphones
  • Activities booklet (aboard flights to Europe and Middle East)
  • Card game (aboard flights from the Europe and the Middle East)

Take advantage of our LIMO! courtesy stroller service which offers parents a break between the aircraft and baggage claim area at Montreal, Quebec City, Toronto, Calgary and Vancouver airports. Simply pick up a LIMO! for your young child after deplaning the aircraft and leave it with our agent before exiting. LIMOS! are available on a first-come, first-served basis and quantities may be limited.

Travel tips

  • The right seat
    A window seat is ideal for children. Placing a pillow or blanket just under the window makes a comfortable place for your child to sleep. Ask your flight attendant about our Comfort Kit, available for only CA $9.
  • Seat selection
    Use our seat selection service to choose the best seat for your child.
  • Mommy, my ears hurt!
    To prevent earaches, give your child candy to suck on, or a bottle of water. If their ears hurt, try this trick: tell them to yawn. The benefits of pinching their nose are doubtful and we do not recommend it.
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