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February 10, 2020 -

In order to limit the spread of the coronavirus (2019-nCoV), an increasing number of countries are imposing quarantine or denying entry to visitors who have recently been to the People's Republic of China. If this is your case, it is your responsibility to check the entry restrictions of your destination country.

The situation is evolving rapidly and is beyond our control. We recommend that you regularly check the restrictions put in place by the border authorities of the country you are planning to visit. Please note, however, that Air Transat will not be held liable and will not assume any expense in the event that you are refused entry into your country of destination due to these restrictions.

Should you need to change your itinerary, please contact your travel agency or our 24/7 customer contact centre.

Special services

Air Transat strives to meet the individual needs of all our passengers. We offer services and programs to make your travel as comfortable as possible.
 

Special needs and Medical Equipment

At Air Transat, we make every effort to ensure you are able to fly with us. In some cases, however, safety regulations restrict the acceptance of certain passengers. Review current regulations and restrictions in this section.

Special meals

Consult this section for more details on special meals.

Group travel

All aboard! Air Transat welcomes your group of 10 or more passengers. Contact your travel agent, who will assist and guide you through the process.

Pets and assistance dogs

Travelling with your furry friend? Air Transat welcomes your pet or service dog. Review our regulations and restrictions here.