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February 10, 2020 -

In order to limit the spread of the coronavirus (2019-nCoV), an increasing number of countries are imposing quarantine or denying entry to visitors who have recently been to the People's Republic of China. If this is your case, it is your responsibility to check the entry restrictions of your destination country.

The situation is evolving rapidly and is beyond our control. We recommend that you regularly check the restrictions put in place by the border authorities of the country you are planning to visit. Please note, however, that Air Transat will not be held liable and will not assume any expense in the event that you are refused entry into your country of destination due to these restrictions.

Should you need to change your itinerary, please contact your travel agency or our 24/7 customer contact centre.

On-board

Air Transat strives to provide a safe and secure environment on board our aircraft for you, your fellow passengers and our crewmembers. In this section, we outline the types of behaviour that are considered disorderly and the penalties imposed by law.

Anyone in contravention of the law or violating the rights of others will be intercepted by the police upon landing, and could face fines of up to CA $100,000, a jail sentence of up to five years, or both.

Under the Criminal Code of Canada and the Aeronautics Act, it is illegal to behave in a threatening manner. The crew will not tolerate any disorderly behaviour on board the aircraft.

Examples of interference:

  • Harassment
  • Verbal abuse
  • Physical abuse
  • Sexual offences
  • Intimidating behaviour
  • Intoxicated and disorderly conduct
  • Disregard of smoking regulations, including electronic cigarettes
  • Consuming carry-on or duty-free alcoholic beverages
  • Refusal to follow instructions of the crew
  • Endangering the safety of the aircraft

(Source: Transport Canada)

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