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February 10, 2020 -

In order to limit the spread of the coronavirus (2019-nCoV), an increasing number of countries are imposing quarantine or denying entry to visitors who have recently been to the People's Republic of China. If this is your case, it is your responsibility to check the entry restrictions of your destination country.

The situation is evolving rapidly and is beyond our control. We recommend that you regularly check the restrictions put in place by the border authorities of the country you are planning to visit. Please note, however, that Air Transat will not be held liable and will not assume any expense in the event that you are refused entry into your country of destination due to these restrictions.

Should you need to change your itinerary, please contact your travel agency or our 24/7 customer contact centre.

Security and well-being

Air Transat strives to provide a safe and secure environment on board our aircraft for you, your fellow passengers and our crewmembers.

On-board

In this section, we outline types of behaviour that are considered disorderly and the related penalties imposed by law. See how Air Transat helps you and your loved ones stay safe on board.

Pregnancy

Learn more about flying during pregnancy as some restrictions apply.

Insurance

Sometimes, the best laid travel plans go awry. Consider purchasing Travel Insurance – you’ll be glad you did!

Secure Flight program

Learn about the Secure Flight program, which is applicable to all air travel to, from and overflying the U.S.

 The new safety video directed by Vallée Duhamel has been airing on Air Transat flights since April 1, 2018.