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1 active alert.
February 17, 2019 4:00 PM -

Global Affairs Canada has recently elevated it’s advisory for Haiti to avoid all travel due to the reigning civil unrest throughout the country.   This is the highest level of the Canadian government’s Travel Advice and Advisories.

Considering the current level of insecurity, we strongly recommend that you respect this advisory.

Information regarding vacation packages
Given the uncertain accessibility of the road leading to the Royal Decameron Indigo Beach, Transat cannot guarantee safe transfers and has therefore stopped the sale of vacation packages, until the end of April 2019.

Information regarding flights
Until the government has reduced its alert level, all customers who have booked a flight to Haiti for the months of February, March and April 2019 are entitled to modify their reservation without penalty. Customers are invited to contact their travel agency or Air Transat’s Contact Center to adjust their file accordingly.

For the time being, Air Transat’s flight operations continue as planned.  However, the situation may change at any moment and without notice. 

Baggage

We encourage you to review this section for information about what you can carry in your baggage, how to make baggage claims, and much more.
 

Weight - Dimensions

This section covers the complete Air Transat baggage policy, including baggage size, excess baggage fees, and transportation of sporting, medical, or other equipment.

Claims

This section contains everything you need to know about lost, delayed or damaged baggage with Air Transat.

Dangerous goods - Restricted/prohibited

This is a guideline as to articles and substances that are not permitted on board Air Transat aircraft. You will also learn how to safely transport potentially dangerous items.

Food products

The transport of food products is subject to a variety of regulations. This section contains useful links and information to help you decide whether to bring yours on your next trip, and how to do so in a safe manner.

Air Transat Cargo

If you would like to transport or ship items that cannot be carried as checked baggage (oversize, bulky, heavy items and dangerous goods), Air Transat Cargo through its partners provides direct, quick and economical cargo services to every corner of the world.