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February 10, 2020 -

In order to limit the spread of the coronavirus (2019-nCoV), an increasing number of countries are imposing quarantine or denying entry to visitors who have recently been to the People's Republic of China. If this is your case, it is your responsibility to check the entry restrictions of your destination country.

The situation is evolving rapidly and is beyond our control. We recommend that you regularly check the restrictions put in place by the border authorities of the country you are planning to visit. Please note, however, that Air Transat will not be held liable and will not assume any expense in the event that you are refused entry into your country of destination due to these restrictions.

Should you need to change your itinerary, please contact your travel agency or our 24/7 customer contact centre.

Food products

The transport of food products is subject to a variety of regulations. This section contains useful links and information to help you decide whether to bring yours on your next trip, and how to do so.

Food entering Canada must conform to Canadian Food Inspection Agency Will open in a separate browser window  regulations.

Food leaving Canada must conform to the regulations of the country of destination. As certain items may be prohibited or subject to local customs fees, and to prevent confiscation by local authorities, we strongly recommend you consult your travel agent or destination country consulate for information.

Please visit the Cuban customs website Will open in a separate browser window for more information.

Please visit the DEFRA website Will open in a separate browser window for more information.

Transportation of olive oil on board Air Transat is limited to prevent leakage that could damage or endanger the aircraft.

  • The bottle must be packed according to the packing procedures outlined in the box below. To prevent leakage when pressurized, 5% of the bottle must remain free.
  • Excess fees will apply if the free quantity/weight/size allowance is exceeded.

Air Transat cannot guarantee the admissibility at customs of any food imported or exported on our aircraft. Air Transat will not be responsible for any damage or leaks to food and/or container during the handling process.

How to pack food properly

  • In a solid, leak-proof plastic bag, with zipper or tie closure
  • Put in a 2nd plastic bag, solid, leak-proof with zipper or tie closure
  • Can be put in a solid box with or without protective layer inside (i.e. bubble, foam), taped and identified with a nametag

If properly packed and in compliance with customs and security regulations, it will be accepted as carry-on or checked baggage depending on the size. Excess charges may apply.

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