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February 17, 2019 4:00 PM -

Global Affairs Canada has recently elevated it’s advisory for Haiti to avoid all travel due to the reigning civil unrest throughout the country.   This is the highest level of the Canadian government’s Travel Advice and Advisories.

Considering the current level of insecurity, we strongly recommend that you respect this advisory.

Information regarding vacation packages
Given the uncertain accessibility of the road leading to the Royal Decameron Indigo Beach, Transat cannot guarantee safe transfers and has therefore stopped the sale of vacation packages, until the end of April 2019.

Information regarding flights
Until the government has reduced its alert level, all customers who have booked a flight to Haiti for the months of February, March and April 2019 are entitled to modify their reservation without penalty. Customers are invited to contact their travel agency or Air Transat’s Contact Center to adjust their file accordingly.

For the time being, Air Transat’s flight operations continue as planned.  However, the situation may change at any moment and without notice. 

Food products

The transport of food products is subject to a variety of regulations. This section contains useful links and information to help you decide whether to bring yours on your next trip, and how to do so.

Food entering Canada must conform to Canadian Food Inspection AgencyWill open in a separate browser window  regulations.

Food leaving Canada must conform to the regulations of the country of destination. As certain items may be prohibited or subject to local customs fees, and to prevent confiscation by local authorities, we strongly recommend you consult your travel agent or destination country consulate for information.

Please visit the Cuban customs websiteWill open in a separate browser window for more information.

Please visit the DEFRA websiteWill open in a separate browser window for more information.

Transportation of olive oil on board Air Transat is limited to prevent leakage that could damage or endanger the aircraft.

  • The bottle must be packed according to the packing procedures outlined in the box below. To prevent leakage when pressurized, 5% of the bottle must remain free.
  • Excess fees will apply if the free quantity/weight/size allowance is exceeded.

Air Transat cannot guarantee the admissibility at customs of any food imported or exported on our aircraft. Air Transat will not be responsible for any damage or leaks to food and/or container during the handling process.

How to pack food properly

  • In a solid, leak-proof plastic bag, with zipper or tie closure
  • Put in a 2nd plastic bag, solid, leak-proof with zipper or tie closure
  • Can be put in a solid box with or without protective layer inside (i.e. bubble, foam), taped and identified with a nametag

If properly packed and in compliance with customs and security regulations, it will be accepted as carry-on or checked baggage depending on the size. Excess charges may apply.

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