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February 10, 2020 -

In order to limit the spread of the coronavirus (2019-nCoV), an increasing number of countries are imposing quarantine or denying entry to visitors who have recently been to the People's Republic of China. If this is your case, it is your responsibility to check the entry restrictions of your destination country.

The situation is evolving rapidly and is beyond our control. We recommend that you regularly check the restrictions put in place by the border authorities of the country you are planning to visit. Please note, however, that Air Transat will not be held liable and will not assume any expense in the event that you are refused entry into your country of destination due to these restrictions.

Should you need to change your itinerary, please contact your travel agency or our 24/7 customer contact centre.

Check-in times

This section covers check-in times for flights to Air Transat’s destinations.

Online check-in is offered between 24 and 2 hours prior to departure from most airport. Consult the online check-in Will open in a separate browser window page for more details.

Check-in  times by destination
Departures from  Self-service kiosk† (open 8 hours / close 75 minutes prior to the scheduled time of departure)
 
Airport counter & baggage drop-off opening Airport counter & baggage drop-off closing
Canada international flights X 4 hours  60 minutes 
Canada domestic flights X 4 hours  45 minutes 
U.S. X 4 hours  60 minutes 
Europe (including United Kingdom) London 
Paris 
4 hours 60 minutes
South destinations (Mexico, Latin America & the Caribbean) Cancun 
Punta Cana
Jamaica
3 hours 60 minutes 

Baggage drop-off during airport counter opening times only.

Passenger must have their boarding passes (printed or electronic version), baggage tags and baggage dropped off before check-in counter closure. Passengers arriving for check-in after that time may be denied boarding.

Boarding Gate closure times 
International flight: 30 minutes before departure. 
Domestic flight: 15 minutes before departure. 

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