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Travel Information

Baggage

We encourage you to review this section for information about what you can carry in your baggage, how to make baggage claims, and much more.

Status - Flight schedules

Find out when your flight is due to depart, and plan your next vacation up to 15 months in advance. Also, learn how to proceed in the event your flight is operated by one of our partner carriers.

On board comfort

Here's how you can make your Air Transat experience even more enjoyable:

Airports - Check-in

Discover everything you need to know about the airports we service, from terminal information to check-in times and more.

Our fleet

We’re proud of our world-class fleet. You’ll be on vacation the minute you take your seat.

 

Inflight services

Air Transat offers a variety of inflight services to make your trip even more enjoyable. This section covers entertainment, food and drink, our duty-free offerings and more.

Fare options

What’s new in our fare options?

Revamping our Eco Fares and introducing Club Fares as of October 1, 2020

To better meet all your travel needs, we’re modifying our Eco Fares and introducing Club Fares.

Our Eco Fares are our fare types in Economy Class. They consist of Eco Budget, Eco Standard and Eco Flex, and have been revamped for even greater flexibility.

Our original Club Class fare will now be renamed Club Standard, and we will be adding a new fare called Club Flex. Club Standard and Club Flex will be our Club Fares and offer all the perks of Club Class but with varying degrees of flexibility to cancel or modify your flight.

With our revamped and extended fare types, you will now be prepared, more than ever, for whatever life throws your way.

Temporary relaxation of change and cancellation terms until December 31, 2020:

No matter what fare option you choose, you will continue to benefit from the ultimate level of flexibility as long as our Book With Peace of Mind offer is around. That means no-fee changes and relaxed cancellation terms on all new bookings of flights made by December 31, 2020.

 

Passport - Travel documents

Whether you’re flying to Europe, down South, to Canada or to the U.S., you’ll find all the information you need to ensure you have all the travel documents required by your destination.

Special services

Air Transat strives to meet the individual needs of all our passengers. We offer services and programs to make your travel as comfortable as possible.

Security - Well-being

Air Transat strives to provide a safe and secure environment on board our aircraft for you, your fellow passengers and our crewmembers.

Families - Children

Air Transat is pleased to offer a wide array of services and information for families and children.

Customer service

Get your questions answered, stay in touch via social media and learn about Air Transat’s passenger service commitments.

Notice to Travellers

This section contains important notices and travel advisories. We wish to remind you that it is important to stay informed about changes that may affect your trip. Below is a list of travel advisories.