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July 20, 2017 -

Effective July 19, 2017, the U.S. Department of Homeland Security has implemented enhanced security measures for passengers flying to the United States. These measures include heightened inspection of personal electronic devices, such as laptops and tablets. Electronic devices larger than a smartphone must be charged with enough battery power to be turned on upon request and easily accessible, with covers, cases or any other packaging removed, in preparation for screening at the security checkpoint. Any refused item will not be permitted in checked baggage. Air Transat will be unable to provide storage or assume responsibility for these items during your trip.

To allow for additional time to go through security and to ensure you don’t miss your flight, please arrive at the airport three hours prior to your scheduled departure time.

For further information, please visit the U.S. Department of Homeland Security website.

Secure Flight program

Learn about the Secure Flight program, which is applicable to, from and overflying the U.S.

Secure Flight is:
  • A program developed by the U.S. Department of Homeland Security (DHS). The purpose of this program is to enhance the security of domestic and international air travel through the collection of specific passenger information for comparison to the U.S. security watch lists.
  • Applicable to all air travel to and from the U.S. and in effect since November 2009. In March 2012, the program expanded to include Secure Flight Overflight, applicable to all air travel flying over U.S. airspace, for all carriers.

You must provide the following information when you book (minimum 72 hours prior to departure) in order to comply with the Secure Flight program. If you do not provide this information, you may experience additional screening time, check-in time and/or be denied boarding.

  • Full name as it appears on your government issued travel document
  • Date of birth
  • Gender
  • Redress Number (if applicable)*

Transat and our travel partners are required to collect this information on every booking, even if not destined to the U.S. By doing so, we ensure operational efficiency and compliance.

Redress Number and passport details

*A Redress Number is provided by The Department of Homeland Security to individuals who have sought resolution regarding difficulties they experienced during travel screening at transportation hubs or when crossing U.S. borders. Visit the Travelers Redress Inquiry Program website for more information.

As most reservation systems are unable to accommodate a Redress Number at present, the Redress Number information must be provided separately from the booking process.

To expedite your check-in process, it is also strongly recommended to add your passport details to your booking.

It has been determined through extensive testing that requesting this additional data will greatly reduce the number of passengers misidentified as a match to the “watch list”. By providing this information in advance, most passengers do not experience any differences from the way they travelled before as a result of the Secure Flight program.

Respecting passenger privacy is of the utmost importance to Air Transat and is a cornerstone of the Secure Flight program. Furthermore, personal data will be collected as required, used, distributed, stored and disposed of in accordance with stringent guidelines and all applicable privacy laws and regulations. To view our full Privacy Policy.

Your departing or return flight may be operated by a carrier other than Air Transat.  Please check your e-ticket to confirm the name of the carrier operating your flight (refer to the line ‘operated by’).

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