2 active alerts.
September 21, 2017 10:00 AM -

Due to the impacts caused by the passage of Hurricane Maria, please note that scheduled flights on September 21 and 22 to Punta Cana and Puerto Plata, departing from Toronto, Montreal and Quebec are canceled.
Customers affected by these flight cancellations will all be contacted and may (i) travel at a later date; (ii) travel to another destination, subject to certain conditions; (iii) cancel with full refund (excluding travel insurance costs when purchased).
The company continues to closely monitor the development of Hurricane Maria.

Transat's hurricane policy has been implemented for flights still scheduled to depart until September 25, 2017 to Dominican Republic.
Details about Transat’s hurricane policy are available here.

September 12, 2017 2:00 PM -

Due to the impacts caused by the passage of Hurricane Irma, here are the changes to some of our destinations:

Cuba
Our airline operations to Cayo Coco and Cayo Santa Maria will be suspended until October 31, 2017. Our operations to Holguin will continue as normal, with a flight scheduled as of this Friday, September 15, 2017. We expect to resume our operations to Varadero as of September 22, 2017.

Dominican Republic and Mexico
To meet the higher demand, we will be increasing the capacity on our flights to the Dominican Republic and Mexico during the months of September and October 2017.

We are currently coordinating all the changes to our bookings following the passage of hurricane Irma. Our teams will contact all customers impacted by those changes. We thank you in advance for your collaboration.

Contact us

Here are some ways you can keep in touch and up to date with Air Transat! Please contact us at the appropriate address or telephone number below.

For any request concerning a reservation, a price quote or modification to a booking made on our website, please contact our Booking Centre at 1-877-TRANSAT (872-6728) open 24/7.  For a booking made via a travel agency, please contact your travel agent.

Telephone Website/Email

Local phone number from Canada and USA:
+1-514-636-3630
Local phone number from Israel: +972 3 376-2270

Toll-free call from a landline telephone from Canada and USA:

(872-6728)

Hearing impaired:

 (Toll-free call from a landline telephone) 
or
514-906-5196

Please fill in an electronic form to contact us.

Telephone Website/Email

1-800-387-2672 (Toll-free call from a landline telephone) or 514-987-6078
From Israel: +972 3 376-2270

Hearing impaired:

 (Toll-free call from a landline telephone) 
or
514-906-5196

Please fill in an electronic form to contact us.

Telephone Comments

Local phone number:
+1-514-636-3630
From Israel: +972 3 376-2270

Toll-free call from a landline telephone from Canada and USA:

(872-6728)

Only for bookings made on airtransat.com or via the Air Transat call center.

Telephone Website/Email
1-866-322-6649 Click here for more information about Group Travel

Telephone

Local phone number:
+1-514-906-5111
From Israel: +972 3 376-2270

Toll-free call from a landline telephone from:
Canada and USA: 1-855-333-1101
Colombia: 005 800 88 81 02 22
Costa Rica: 005 800 88 81 02 22
Dominican Republic: 1-800-203-9585
Haiti: 50929433582
Jamaica: 1-800-204-0020

Telephone Website/Email Comments

1-877-633-2594

Hearing impaired:
+1-514-906-5196 (TTY)

Click here for more information about Cargo For transportation or shipping of oversize, heavy, restricted or dangerous goods that cannot be carried as checked baggage

Contact our webmaster with any questions or comments related to this website.

Click here for media inquiries

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