2 active alerts.
September 22, 2017 1:30 PM -

Due to the recent hurricanes in some of our South destinations, we are experiencing an increased amount of additional baggage among our customers. Although we deeply appreciate this show of support and kindness, please note that extra weight or additional baggage, depending on the space available, may be refused for operational reasons.
We thank you for your understanding.

September 22, 2017 3:30 PM - Following the recent hurricane activity in some of our Sun destinations, here is an update on our operations in the affected regions.

Cuba
Air operations have returned to normal in Varadero and Holguín. Hotels in Havana, Cayo Largo, Camagüey, Varadero, and Holguin are now operational. Air service to Cayo Coco and Cayo Santa Maria is suspended until October 31, 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen.
 
Dominican Republic
Hurricane Maria has not done any structural damage to the hotels marketed by Transat. Our partners along with local authorities are currently conducting clean-up operations in preparation for resumption of tourism operations. All airports are open. Our flights to Punta Cana and Puerto Plata will resume on September 24 and 29 respectively. Service to Samana, meanwhile, will resume on October 1.

Saint-Martin
Our scheduled flights are expected to begin in late December 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen. 

Puerto Rico
Our scheduled flights are expected to begin in late December 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen.  Our cruise line partners are currently reviewing their Winter 2017–18 itineraries and securing new ports of call.

Cruise packages
We are planning some changes to our Eastern Caribbean and Southern Caribbean cruise itineraries to ensure your comfort and safety and provide the best possible vacation experience. There will be no changes to embarkation/debarkation dates, however. Our cruise line partners are currently reviewing their Winter 2017–18 itineraries and securing new ports of call. We expect to announce these revisions within the next weeks.

There are no revisions for passengers travelling on Western Caribbean itineraries.
 

Contact us

Here are some ways you can keep in touch and up to date with Air Transat! Please contact us at the appropriate address or telephone number below.

For any request concerning a reservation, a price quote or modification to a booking made on our website, please contact our Booking Centre at 1-877-TRANSAT (872-6728) open 24/7.  For a booking made via a travel agency, please contact your travel agent.

Telephone Website/Email

Local phone number from Canada and USA:
+1-514-636-3630
Local phone number from Israel: +972 3 376-2270

Toll-free call from a landline telephone from Canada and USA:

(872-6728)

Hearing impaired:

 (Toll-free call from a landline telephone) 
or
514-906-5196

Please fill in an electronic form to contact us.

Telephone Website/Email

1-800-387-2672 (Toll-free call from a landline telephone) or 514-987-6078
From Israel: +972 3 376-2270

Hearing impaired:

 (Toll-free call from a landline telephone) 
or
514-906-5196

Please fill in an electronic form to contact us.

Telephone Comments

Local phone number:
+1-514-636-3630
From Israel: +972 3 376-2270

Toll-free call from a landline telephone from Canada and USA:

(872-6728)

Only for bookings made on airtransat.com or via the Air Transat call center.

Telephone Website/Email
1-866-322-6649 Click here for more information about Group Travel

Telephone

Local phone number:
+1-514-906-5111
From Israel: +972 3 376-2270

Toll-free call from a landline telephone from:
Canada and USA: 1-855-333-1101
Colombia: 005 800 88 81 02 22
Costa Rica: 005 800 88 81 02 22
Dominican Republic: 1-800-203-9585
Haiti: 50929433582
Jamaica: 1-800-204-0020

Telephone Website/Email Comments

1-877-633-2594

Hearing impaired:
+1-514-906-5196 (TTY)

Click here for more information about Cargo For transportation or shipping of oversize, heavy, restricted or dangerous goods that cannot be carried as checked baggage

Contact our webmaster with any questions or comments related to this website.

Click here for media inquiries

Was this page helpful? No login required

Click to vote "yes".

Click to vote "no".

71 528
Reason: