By continuing to use this site, you agree to the cookies used, for example, to improve your browsing experience and to personalize the content of the Website. For more information and/or to change your current cookie settings, please refer to our Cookies Policy.
You have a travel credit issued as a result of COVID-19 and would like a refund?
To verify your eligibility and submit a request, please visit our dedicated page.
Following measures announced by the Canadian government, our operations are temporarily suspended until June 14, 2021.
If you have any questions, please refer to our FAQ.
The information included in this page pertains only to travellers on flights to/from the U.S.
TSA Cares Initiative
You can take advantage of this dedicated resource for passengers with disabilities, medical conditions or other circumstances, or their loved ones, who want to prepare for the screening process prior to flying. For more information, please visit Transportation Security Administration Will open in a separate browser window.
Click to vote "yes".
Click to vote "no".
Thank-You for your help!