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February 10, 2020 -

In order to limit the spread of the coronavirus (2019-nCoV), an increasing number of countries are imposing quarantine or denying entry to visitors who have recently been to the People's Republic of China. If this is your case, it is your responsibility to check the entry restrictions of your destination country.

The situation is evolving rapidly and is beyond our control. We recommend that you regularly check the restrictions put in place by the border authorities of the country you are planning to visit. Please note, however, that Air Transat will not be held liable and will not assume any expense in the event that you are refused entry into your country of destination due to these restrictions.

Should you need to change your itinerary, please contact your travel agency or our 24/7 customer contact centre.

Baggage

We encourage you to review this section for information about what you can carry in your baggage, how to make baggage claims, and much more.
 

Flight status and schedule

Find out when your flight is due to depart, and plan your next vacation up to 15 months in advance. Also, learn how to proceed in the event your flight is operated by one of our partner carriers.

On board comfort

Here's how you can make your Air Transat experience even more enjoyable:

Airports and check-in

Discover everything you need to know about the airports we service, from terminal information to check-in times and more.

Our fleet

We’re proud of our world-class fleet. You’ll be on vacation the minute you take your seat.
 

Inflight services

Air Transat offers a variety of inflight services to make your trip even more enjoyable. This section covers entertainment, food and drink, our duty-free offerings and more.

Fare options

Discover Air Transat's different travel and fare options, including the Eco Fares, which offer varying conditions for flight changes or cancellation.

Passport and travel documents

Whether you’re flying to Europe, down South, to Canada or to the U.S., you’ll find all the information you need to ensure you have all the travel documents required by your destination.

Special services

Air Transat strives to meet the individual needs of all our passengers. We offer services and programs to make your travel as comfortable as possible.

Security and well-being

Air Transat strives to provide a safe and secure environment on board our aircraft for you, your fellow passengers and our crewmembers.

Families and children

Air Transat is pleased to offer a wide array of services and information for families and children.

Customer service

Get your questions answered, stay in touch via social media and learn about Air Transat’s passenger service commitments.

Notice to Travellers

This section contains important notice and travel advisory. We wish to remind you that it is important to stay informed about changes that may affect your trip. Below is a list of travel advisories.