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May 7, 2020 - CORONAVIRUS UPDATES

Due to the coronavirus pandemic, we are temporarily suspending our flights until June 30, 2020.
If you were unable to travel due to the cancellation of your flight, you will receive a credit for future travel to be used within 24 months of your original return dates. You do not need to contact us to obtain this credit, it will be automatically applied to your account.

Required advance passenger information

In an effort to increase security in the area of international air travel, many countries have instituted an Advance Passenger Information System (APIS/API) that affects most international flights.

APIS/API

APIS is an automated data collection system capable of performing queries on air passengers prior to their arrival into an applicable country.

U.S. flights: In addition to information required for most international flights, you need to provide:

  • Complete street address (including zip code) where you will be staying while in the U.S.
  • If you are connecting to a cruise ship: the name of the vessel and the city/state of point of embarkation

How is the passenger data collected?

The data is collected by the air carrier during the check-in process and submitted electronically to Customs prior to the passenger's arrival at their destination.

When is the passenger information provided to Customs?

Air carriers must submit passenger information within fifteen minutes after the aircraft departs.

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