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February 10, 2020 -

In order to limit the spread of the coronavirus (2019-nCoV), an increasing number of countries are imposing quarantine or denying entry to visitors who have recently been to the People's Republic of China. If this is your case, it is your responsibility to check the entry restrictions of your destination country.

The situation is evolving rapidly and is beyond our control. We recommend that you regularly check the restrictions put in place by the border authorities of the country you are planning to visit. Please note, however, that Air Transat will not be held liable and will not assume any expense in the event that you are refused entry into your country of destination due to these restrictions.

Should you need to change your itinerary, please contact your travel agency or our 24/7 customer contact centre.

Air Transat Cargo

If you would like to transport or ship items that cannot be carried as checked baggage (oversize, bulky, heavy items and dangerous goods), Air Transat Cargo through its partners provides direct, quick and economical cargo services to every corner of the world.

Info about quick and economical cargo services
Telephone Website/Email Comments

Hearing impaired:
+1-514-906-5196 (TTY)
Cargo Website  Will open in a separate browser window For transportation or shipping of oversize, heavy, restricted or dangerous goods that cannot be carried as checked baggage

Air Transat is committed to being a leader in protecting and improving global animal welfare.  In our air and cargo operations, Air Transat pledges to:
 
  • Prohibit the transport of the following:

    - Big game hunting trophies from the African “Big Five” (lion, leopard, elephant, rhinoceros, cape buffalo) 
    - Endangered species and their related products, unless they are carried under a CITES (Convention on International Trade in Endangered Species) permit
    - Unsustainably traded wildlife, including their body parts (ex. shark fins)
    - Animals destined for laboratory research and/or scientific experimentation, such as nonhuman primates and dogs
  • Comply with all government regulations regarding protected species and act in accordance with IATAs Resolution on the Illegal Trade in Wildlife, including the United for Wildlife Buckingham Palace Declaration

  • Transport animals in accordance with IATA live animal regulations

  • Support animal welfare groups working to promote the humane treatment of animals in tourist destinations via the transport of veterinary supplies, equipment, and rescued animals


 
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