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February 10, 2020 -

In order to limit the spread of the coronavirus (2019-nCoV), an increasing number of countries are imposing quarantine or denying entry to visitors who have recently been to the People's Republic of China. If this is your case, it is your responsibility to check the entry restrictions of your destination country.

The situation is evolving rapidly and is beyond our control. We recommend that you regularly check the restrictions put in place by the border authorities of the country you are planning to visit. Please note, however, that Air Transat will not be held liable and will not assume any expense in the event that you are refused entry into your country of destination due to these restrictions.

Should you need to change your itinerary, please contact your travel agency or our 24/7 customer contact centre.

Discover the Air Transat app

Have you downloaded our app yet? It provides you with cool tools you’ll need throughout your trip.

You can download it on Apple and Android mobile devices. It’s free and available in English and French. 

The Air Transat app, your travel companion

Here’s how our Air Transat app makes travel simple!

  • Before your trip and at the airport:

    • Book your flight, vacation package or à la carte hotel
    • See baggage allowance
    • Add inflight services
    • Get your boarding passes and travel documents
    • Create your trip timeline
    • Check your flight status
    • Receive notifications relevant to your trip

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    Download on the App Store
    Get it on Google Play

  • In flight:

    On board certain aircraft, use the Air Transat app on your mobile device to access our selection of movies, TV shows, games and more. 


    For some South destinations:

    • Get Transat information at destination at all times (rep schedules, welcome sessions, transfer times to the airport)
    • Call your Transat team at destination for free*
    • Book excursions to spice up your vacation

    *Free Internet calls require a WiFi connection; otherwise, standard data rates apply.