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You have a travel credit issued as a result of COVID-19 and would like a refund?
To verify your eligibility and submit a request, please visit our dedicated page.
Following measures announced by the Canadian government, our operations are temporarily suspended until June 14, 2021.
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Make your inflight experience soar
Booked a flight with our Eco Budget fare? Checked baggage isn’t included. Pay at least 24 hours before departure and save up to 25% on your first checked bag.
Once your flight is booked, you can also…
Special needs? Travelling with an infant or a family of 6 or more? Contact us! Call us at 00 800 87 26 72 83 at least 48 hours before departure.
Hearing Impaired: +1-514-906-5196 (TTY) English and French speaking operators are available 7 days a week, 24 hours a day.
Fill out the form above no later than 24 hours before your departure. You will need your booking number and credit card.
Important information regarding the use of personal data All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. It may also be used by Transat Tour Canada, an affiliate of Air Transat, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer experience, to provide you with the most suitable offers and to send you targeted advertising. If you have consented, it may be used to send you promotional offers. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to our subcontractors, who may also be located outside the European Union. In accordance with applicable regulation, you have various rights regarding the use and protection of your personal information. When the basis for processing is your consent, you may withdraw that consent at any time. To learn more about your rights, the use and protection of your personal information, please refer to our Privacy Policy. If you wish to exercise one of these rights or contact our Data Protection Officer, please fill out the Privacy Policy Form.