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Notice to Travellers

This section contains important notices and travel advisories. We wish to remind you that it is important to stay informed about changes that may affect your trip. Make sure to download the Air Transat App to get notifications about your trip: updates on your flight, health and safety measures, and much more.
Below is a list of travel advisories:

History

We are currently receiving an exceptionally high volume of calls and messages to our Contact Centre, which causes much longer delays than those to which our customers are accustomed. We sincerely apologize for this and thank you for your patience. Before calling us, we invite you to consult the following pages:

Entry requirements by destination Modify or cancel a reservation On-hold help

Please note that the Canadian government has recently issued a travel advisory recommending to avoid non-essential travel to Haiti due to the current climate of instability in the country. However, our flight operations to Haiti continue. More details.

Important Notice – Tropical storm warning for Orlando, Florida – Temporary closure of MCO airport

In anticipation of tropical storm Nicole’s passage near Orlando, Florida, Orlando International Airport will be closed starting Wednesday, November 9 at 4pm ET and reopening on Thursday, November 10th at 7pm ET for arrivals, and on Friday, November 11 at 7am ET for departures.

As such, Air Transat flights TS822, TS823, TS928 & TS929 scheduled to operate on Wednesday, November 9, 2022, have been changed/postponed to Friday, November 11, 2022:

  • Flight TS822 YUL-MCO (Wednesday, November 9) will now depart on Friday, November 11, 2022, at 6:45 AM ET. This flight is now combined with flight TS820.
  • Flight TS823 MCO-YUL (Wednesday, November 9) will now depart on Friday, November 11, 2022, at 11:30 AM ET. This flight is now combined with flight TS821.
  • Flight TS928 YYZ-MCO (Wednesday, November 9) will now depart on Friday, November 11, 2022, at 5:20pm ET.
  • Flight TS929 MCO-YYZ (Wednesday, November 9) will now depart on Friday, November 11, 2022, at 9:35pm ET.

Our hurricane policy is now in effect for our flights to Orlando scheduled to operate on November 9, 2022, inclusively (TS822 & TS928).

We strongly recommend that you follow the status of your flight by downloading our mobile app or by visiting our flight status and schedule webpage.

For more information or to modify your travel arrangements, consult our hurricane policy.