Baggage We encourage you to review this section for information about what you can carry in your baggage, how to make baggage claims, and much more.
Flight status and schedule Find out when your flight is due to depart, and plan your next vacation up to 15 months in advance. Also, learn how to proceed in the event your flight is operated by one of our partner carriers.
Airports and check-in Discover everything you need to know about the airports we service, from terminal information to check-in times and more.
Inflight services Air Transat offers a variety of inflight services to make your trip even more enjoyable. This section covers entertainment, food and drink, our duty-free offerings and more.
Fare options Discover Air Transat's different travel and fare options, including the Eco Fares, which offer varying conditions for flight changes or cancellation.
Passport and travel documents Whether you’re flying to Europe, down South, to Canada or to the U.S., you’ll find all the information you need to ensure you have all the travel documents required by your destination.
Special services Air Transat strives to meet the individual needs of all our passengers. We offer services and programs to make your travel as comfortable as possible.
Security and well-being Air Transat strives to provide a safe and secure environment on board our aircraft for you, your fellow passengers and our crewmembers.
Families and children Air Transat is pleased to offer a wide array of services and information for families and children.
Customer service Get your questions answered, stay in touch via social media and learn about Air Transat’s passenger service commitments.
Notice to Travellers This section contains important notice and travel advisory. We wish to remind you that it is important to stay informed about changes that may affect your trip. Below is a list of travel advisories.
Special Services and Products Availability Use our tool to check the availability of special services and products: sports equipment, pets in cabin or checked baggage hold, and Option Plus.