Notice to Travellers

This section contains important notice and travel advisory. We wish to remind you that it is important to stay informed about changes that may affect your trip. Below is a list of travel advisories.

Important Notice

Operational Update – Puerto VallartaFebruary 23, 2026

According to information provided by local authorities, no incidents related to road blockages have been reported in the state of Jalisco since midnight on February 23, and security measures have been reinforced. In light of these developments, Air Transat plans to resume its operations to and from Puerto Vallarta as of February 24.

To provide added peace of mind for its customers, Air Transat is maintaining a special flexibility measure for flights to Puerto Vallarta on February 24 and 25, allowing travellers to change their booking without penalty or cancel their trip in exchange for a travel credit valid for 12 months from the original return date.

Elsewhere in Mexico, operations are running normally.

Recall of Certain Anker Portable ChargersJuly 4, 2025

Recall of Certain Anker Portable Chargers

The Government of Canada has issued a recall notice for specific Anker portable charger models due to potential safety risks. The affected models include:

  • Anker Power Bank (Model A1647)
  • Anker Zolo Power Bank (Models A1681 and A1689)

As a precautionary measure, we ask that passengers do not bring these chargers on board our flights.

For more information, please consult the official Government of Canada recall notice.

Thank you for your cooperation.