From/to South destinations & USA

Find out about your fare options, such as cancellation and modification conditions and possible seat selection for all our flight from or to our South destinations and the U.S.A.

  Conditions Eco Budget Eco Standard Eco Flex Club Standard Club Flex
Change fee per direction ?

Bookings made before October 6, 2022:
Pay only the difference in fare (if applicable). No changes within 24 hours of departure. However, please note that when a change is made to the initial booking, the booking will be subject to the new terms & conditions in place at the time of the change.

Bookings made as of October 6, 2022 and before September 26, 2023:
No changes permitted for the Eco Budget fare. For Eco Standard, Eco Flex, Club Standard and Club Flex fares, pay only the difference in fare (if applicable). No changes within 24 hours of departure. However, please note that for Eco Standard and Club Standard fares, if a change is made to the initial booking after September 26, 2023, the new terms & conditions in place at the time of the change will apply.

Bookings made as of September 26, 2023:
No changes permitted for the Eco Budget fare. A fee per person, per direction, plus the difference in fare is applicable to Eco Standard and Club Standard. For Eco Flex and Club Flex, only the difference in fare is applicable. No changes within 24 hours of departure.

No refund $100 Included in price $100 Included in price
Cancellation fee per ticket ?

Bookings made before October 6, 2022:

Cancellation fees per Eco Budget ticket: CA $200, US $200, €150, £150, ₣150

Cancellation fees per Eco Standard and Club Standard ticket: CA $200, US $200, €150, £150, ₣150

Fee per person, per ticket (whether one-way or roundtrip). No refunds within 24 hours of departure or when a portion of the ticket has already been used.

Partial ticket cancellation: Passengers who wish to cancel only a portion of their ticket more than 24 hours prior to departure must cancel the return flight by paying the cancellation fees per person, and must then purchase a one-way ticket. The conditions of the other portion of the flight will apply.

Bookings made as of October 6, 2022:

Eco Standard and Club Standard ticket cancellations: A fee per person, per ticket (whether one-way or roundtrip) is applicable. No refunds within 24 hours of departure or when a portion of the ticket has already been used. Please note that for the Eco Budget fare, cancellation is 100% non-refundable.

Please note that for the Eco Budget fare, cancellation is 100% non-refundable.

Partial ticket cancellation: Passengers who wish to cancel only a portion of their ticket more than 24 hours prior to departure must cancel the return flight by paying the cancellation fees per person, and must then purchase a one-way ticket. The conditions of the other portion of the flight will apply.

No refund $200 Included in price $200 Included in price
Seat Selection ?

Bookings made before September 26, 2023:
Standard seat selection is included in the Eco Standard fare. The selection of any type of seat is included in the Eco Flex fare (standard seat, front of cabin seat, two-by-two seat or a seat with more legroom, depending on availability). Club Class seat selection is included in Club Standard and Club Flex fares.

Bookings made as of September 26, 2023:
Standard seat selection is only included in the Eco Flex fare. Club Class seat selection is only included in the Club Flex fare. Charges apply for all other seat selections.

From $27 From $27 Standard seat $27 Club seat
Cabin No specific conditions apply Economy Economy Economy Club Club
Meal Selection No specific conditions apply Available with extra fees* Available with extra fees* Available with extra fees* Gourmet meal Gourmet meal
Priority airport services ?

Departures before April 30, 2024:
For Eco Flex, Club Standard and Club Flex passengers: Priority check-in, boarding and baggage handling.
Club Standard and Club Flex passengers also have priority at security checkpoints at the Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports.

Departures as of May 1, 2024:
For Club Standard and Club Flex passengers only: Priority airport services: Priority check-in, boarding and baggage handling. Priority at security checkpoints exclusively at the Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports.

No refund No refund No refund Included in price Included in price
Checked bags included ? Passengers who booked a flight at the Eco Flex fare before April 28, 2022, will be entitled to two pieces of checked baggage of 23 kg each.
Baggage allowance varies by destination. See the Travel Information – Baggage section of our website for more details.
Available with extra fees 1 1 2 2

*Meal included for flights to/ from Peru.


  Conditions Eco Budget Eco Standard Eco Flex Club Standard Club Flex
Change fee per direction ?

Bookings made before October 6, 2022:
Pay only the difference in fare (if applicable). No changes within 24 hours of departure. However, please note that when a change is made to the initial booking, the booking will be subject to the new terms & conditions in place at the time of the change.

Bookings made as of October 6, 2022 and before September 26, 2023:
No changes permitted for the Eco Budget fare. For Eco Standard, Eco Flex, Club Standard and Club Flex fares, pay only the difference in fare (if applicable). No changes within 24 hours of departure. However, please note that for Eco Standard and Club Standard fares, if a change is made to the initial booking after September 26, 2023, the new terms & conditions in place at the time of the change will apply.

Bookings made as of September 26, 2023:
No changes permitted for the Eco Budget fare. A fee per person, per direction, plus the difference in fare is applicable to Eco Standard and Club Standard. For Eco Flex and Club Flex, only the difference in fare is applicable. No changes within 24 hours of departure.

No refund €75 Included in price €75 Included in price
Cancellation fee per ticket ?

Bookings made before October 6, 2022:

Cancellation fees per Eco Budget ticket: CA $200, US $200, €150, £150, ₣150

Cancellation fees per Eco Standard and Club Standard ticket: CA $200, US $200, €150, £150, ₣150

Fee per person, per ticket (whether one-way or roundtrip). No refunds within 24 hours of departure or when a portion of the ticket has already been used.

Partial ticket cancellation: Passengers who wish to cancel only a portion of their ticket more than 24 hours prior to departure must cancel the return flight by paying the cancellation fees per person, and must then purchase a one-way ticket. The conditions of the other portion of the flight will apply.

Bookings made as of October 6, 2022:

Eco Standard and Club Standard ticket cancellations: A fee per person, per ticket (whether one-way or roundtrip) is applicable. No refunds within 24 hours of departure or when a portion of the ticket has already been used. Please note that for the Eco Budget fare, cancellation is 100% non-refundable.

Please note that for the Eco Budget fare, cancellation is 100% non-refundable.

Partial ticket cancellation: Passengers who wish to cancel only a portion of their ticket more than 24 hours prior to departure must cancel the return flight by paying the cancellation fees per person, and must then purchase a one-way ticket. The conditions of the other portion of the flight will apply.

No refund €150 Included in price €150 Included in price
Seat Selection ?

Bookings made before September 26, 2023:
Standard seat selection is included in the Eco Standard fare. The selection of any type of seat is included in the Eco Flex fare (standard seat, front of cabin seat, two-by-two seat or a seat with more legroom, depending on availability). Club Class seat selection is included in Club Standard and Club Flex fares.

Bookings made as of September 26, 2023:
Standard seat selection is only included in the Eco Flex fare. Club Class seat selection is only included in the Club Flex fare. Charges apply for all other seat selections.

From €27 From €27 Standard seat €27 Club seat
Cabin No specific conditions apply Economy Economy Economy Club Club
Meal Selection No specific conditions apply Available with extra fees* Available with extra fees* Available with extra fees* Gourmet meal Gourmet meal
Priority airport services ?

Departures before April 30, 2024:
For Eco Flex, Club Standard and Club Flex passengers: Priority check-in, boarding and baggage handling.
Club Standard and Club Flex passengers also have priority at security checkpoints at the Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports.

Departures as of May 1, 2024:
For Club Standard and Club Flex passengers only: Priority airport services: Priority check-in, boarding and baggage handling. Priority at security checkpoints exclusively at the Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports.

No refund No refund No refund Included in price Included in price
Checked bags included ? Passengers who booked a flight at the Eco Flex fare before April 28, 2022, will be entitled to two pieces of checked baggage of 23 kg each.
Baggage allowance varies by destination. See the Travel Information – Baggage section of our website for more details.
Available with extra fees 1 1 2 2

*Meal included for flights to/ from Peru.

  Conditions Eco Budget Eco Standard Eco Flex Club Standard Club Flex
Change fee per direction ?

Bookings made before October 6, 2022:
Pay only the difference in fare (if applicable). No changes within 24 hours of departure. However, please note that when a change is made to the initial booking, the booking will be subject to the new terms & conditions in place at the time of the change.

Bookings made as of October 6, 2022 and before September 26, 2023:
No changes permitted for the Eco Budget fare. For Eco Standard, Eco Flex, Club Standard and Club Flex fares, pay only the difference in fare (if applicable). No changes within 24 hours of departure. However, please note that for Eco Standard and Club Standard fares, if a change is made to the initial booking after September 26, 2023, the new terms & conditions in place at the time of the change will apply.

Bookings made as of September 26, 2023:
No changes permitted for the Eco Budget fare. A fee per person, per direction, plus the difference in fare is applicable to Eco Standard and Club Standard. For Eco Flex and Club Flex, only the difference in fare is applicable. No changes within 24 hours of departure.

No refund €75 Included in price €75 Included in price
Cancellation fee per ticket ?

Bookings made before October 6, 2022:

Cancellation fees per Eco Budget ticket: CA $200, US $200, €150, £150, ₣150

Cancellation fees per Eco Standard and Club Standard ticket: CA $200, US $200, €150, £150, ₣150

Fee per person, per ticket (whether one-way or roundtrip). No refunds within 24 hours of departure or when a portion of the ticket has already been used.

Partial ticket cancellation: Passengers who wish to cancel only a portion of their ticket more than 24 hours prior to departure must cancel the return flight by paying the cancellation fees per person, and must then purchase a one-way ticket. The conditions of the other portion of the flight will apply.

Bookings made as of October 6, 2022:

Eco Standard and Club Standard ticket cancellations: A fee per person, per ticket (whether one-way or roundtrip) is applicable. No refunds within 24 hours of departure or when a portion of the ticket has already been used. Please note that for the Eco Budget fare, cancellation is 100% non-refundable.

Please note that for the Eco Budget fare, cancellation is 100% non-refundable.

Partial ticket cancellation: Passengers who wish to cancel only a portion of their ticket more than 24 hours prior to departure must cancel the return flight by paying the cancellation fees per person, and must then purchase a one-way ticket. The conditions of the other portion of the flight will apply.

No refund €150 Included in price €150 Included in price
Seat Selection ?

Bookings made before September 26, 2023:
Standard seat selection is included in the Eco Standard fare. The selection of any type of seat is included in the Eco Flex fare (standard seat, front of cabin seat, two-by-two seat or a seat with more legroom, depending on availability). Club Class seat selection is included in Club Standard and Club Flex fares.

Bookings made as of September 26, 2023:
Standard seat selection is only included in the Eco Flex fare. Club Class seat selection is only included in the Club Flex fare. Charges apply for all other seat selections.

From €27 From €27 Standard seat €27 Club seat
Cabin No specific conditions apply Economy Economy Economy Club Club
Meal Selection No specific conditions apply Available with extra fees* Available with extra fees* Available with extra fees* Gourmet meal Gourmet meal
Priority airport services ?

Departures before April 30, 2024:
For Eco Flex, Club Standard and Club Flex passengers: Priority check-in, boarding and baggage handling.
Club Standard and Club Flex passengers also have priority at security checkpoints at the Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports.

Departures as of May 1, 2024:
For Club Standard and Club Flex passengers only: Priority airport services: Priority check-in, boarding and baggage handling. Priority at security checkpoints exclusively at the Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports.

No refund No refund No refund Included in price Included in price
Checked bags included ? Passengers who booked a flight at the Eco Flex fare before April 28, 2022, will be entitled to two pieces of checked baggage of 23 kg each.
Baggage allowance varies by destination. See the Travel Information – Baggage section of our website for more details.
Available with extra fees 1 1 2 2

*Meal included for flights to/ from Peru.

  Conditions Eco Budget Eco Standard Eco Flex Club Standard Club Flex
Change fee per direction ?

Bookings made before October 6, 2022:
Pay only the difference in fare (if applicable). No changes within 24 hours of departure. However, please note that when a change is made to the initial booking, the booking will be subject to the new terms & conditions in place at the time of the change.

Bookings made as of October 6, 2022 and before September 26, 2023:
No changes permitted for the Eco Budget fare. For Eco Standard, Eco Flex, Club Standard and Club Flex fares, pay only the difference in fare (if applicable). No changes within 24 hours of departure. However, please note that for Eco Standard and Club Standard fares, if a change is made to the initial booking after September 26, 2023, the new terms & conditions in place at the time of the change will apply.

Bookings made as of September 26, 2023:
No changes permitted for the Eco Budget fare. A fee per person, per direction, plus the difference in fare is applicable to Eco Standard and Club Standard. For Eco Flex and Club Flex, only the difference in fare is applicable. No changes within 24 hours of departure.

No refund US $100 Included in price US $100 Included in price
Cancellation fee per ticket ?

Bookings made before October 6, 2022:

Cancellation fees per Eco Budget ticket: CA $200, US $200, €150, £150, ₣150

Cancellation fees per Eco Standard and Club Standard ticket: CA $200, US $200, €150, £150, ₣150

Fee per person, per ticket (whether one-way or roundtrip). No refunds within 24 hours of departure or when a portion of the ticket has already been used.

Partial ticket cancellation: Passengers who wish to cancel only a portion of their ticket more than 24 hours prior to departure must cancel the return flight by paying the cancellation fees per person, and must then purchase a one-way ticket. The conditions of the other portion of the flight will apply.

Bookings made as of October 6, 2022:

Eco Standard and Club Standard ticket cancellations: A fee per person, per ticket (whether one-way or roundtrip) is applicable. No refunds within 24 hours of departure or when a portion of the ticket has already been used. Please note that for the Eco Budget fare, cancellation is 100% non-refundable.

Please note that for the Eco Budget fare, cancellation is 100% non-refundable.

Partial ticket cancellation: Passengers who wish to cancel only a portion of their ticket more than 24 hours prior to departure must cancel the return flight by paying the cancellation fees per person, and must then purchase a one-way ticket. The conditions of the other portion of the flight will apply.

No refund US $200 Included in price US $200 Included in price
Seat Selection ?

Bookings made before September 26, 2023:
Standard seat selection is included in the Eco Standard fare. The selection of any type of seat is included in the Eco Flex fare (standard seat, front of cabin seat, two-by-two seat or a seat with more legroom, depending on availability). Club Class seat selection is included in Club Standard and Club Flex fares.

Bookings made as of September 26, 2023:
Standard seat selection is only included in the Eco Flex fare. Club Class seat selection is only included in the Club Flex fare. Charges apply for all other seat selections.

From US $27 From US $27 Standard seat US $27 Club seat
Cabin No specific conditions apply Economy Economy Economy Club Club
Meal Selection No specific conditions apply Available with extra fees* Available with extra fees* Available with extra fees* Gourmet meal Gourmet meal
Priority airport services ?

Departures before April 30, 2024:
For Eco Flex, Club Standard and Club Flex passengers: Priority check-in, boarding and baggage handling.
Club Standard and Club Flex passengers also have priority at security checkpoints at the Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports.

Departures as of May 1, 2024:
For Club Standard and Club Flex passengers only: Priority airport services: Priority check-in, boarding and baggage handling. Priority at security checkpoints exclusively at the Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports.

No refund No refund No refund Included in price Included in price
Checked bags included ? Passengers who booked a flight at the Eco Flex fare before April 28, 2022, will be entitled to two pieces of checked baggage of 23 kg each.
Baggage allowance varies by destination. See the Travel Information – Baggage section of our website for more details.
Available with extra fees 1 1 2 2

*Meal included for flights to/ from Peru.


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