Help and contact

We are currently experiencing a high volume of calls, which is resulting in longer wait times than usual. We sincerely apologize for the inconvenience.
Although the union representing our pilots has obtained a strike mandate, no strike notice has been issued, and our operations are continuing as normal. We understand the uncertainty this may cause and assure you that negotiations are actively ongoing to reach an agreement as soon as possible. Air Transat remains fully committed to supporting its customers. We invite you to visit our website to stay informed about the progress of union negotiations.
Changes or cancellations are possible, subject to the conditions of your fare class. Our agents follow these fare rules and cannot deviate from them. We encourage you to use our self-service tools to manage your changes easily.
Thank you for your understanding and trust.