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Notice to Travellers

This section contains important notices and travel advisories. We wish to remind you that it is important to stay informed about changes that may affect your trip. Make sure to download the Air Transat App to get notifications about your trip: updates on your flight, health and safety measures, and much more.
Below is a list of travel advisories:

History

We are currently receiving an exceptionally high volume of calls and messages to our Contact Centre, which causes much longer delays than those to which our customers are accustomed. We sincerely apologize for this and thank you for your patience. Before calling us, we invite you to consult the following pages:

Entry requirements by destination Modify or cancel a reservation On-hold help

Please note that the Canadian government has recently issued a travel advisory recommending to avoid non-essential travel to Haiti due to the current climate of instability in the country. However, our flight operations to Haiti continue. More details.

Flight Bookings: Please note that due to a scheduled maintenance on our system starting tonight at 11pm (EDT), it will be impossible to use the search engine, to book online or to manage your booking on our website or mobile app.

Package Bookings: You will be able to book a package, but not to add extra inflight services or to manage your booking on our website or mobile app.

Please try again later. Thank you for your understanding.

Please note that due to a scheduled maintenance on our system, some functionalities or content may not be available during a short period of time.

Thank you for your understanding.

Passenger traffic at UK airports will be severely disrupted over the holiday season. Due to a strike that will take place from December 23 to 31, longer waiting times are expected at the security checkpoints (for arrivals only) of London-Gatwick, Manchester and Glasgow airports.

Due to severe winter storms affecting Vancouver International Airport, some of our flights to and from Vancouver may be disrupted until December 25, 2022. We recommend that you track your flight status by downloading our mobile app or by visiting https://www.airtransat.com/en-CA/travel-information/flight-status-and-schedule