Additional information
How can I prepay for additional checked baggages?
| Initial booking |
Add your additional baggage at the time of booking.
Book now! |
| My Booking |
Already booked your flight? No worries, you can add your additional baggage up to 24 hours before your flight.
Manage your booking |
| Contact centre |
Prefer to talk with one of our agents? Call us 24 hours a day, 7 days a week:
1-877-TRANSAT (872-6728) or
514-636-3630
For people who are deaf, deafened, hard of hearing, or for those with speech disabilities, access Bell Relay Service:
You must then instruct the Bell Relay Service operator to contact our contact centre at the following numbers: 1-866-234-5136 or 514-906-5196. |
What are the accepted currencies?
Rates are fixed and collected in the currency shown below. At Air Transat counters we accept Visa, MasterCard or American Express only.
| Departures from Canada and Cuba |
Canadian dollars ($) |
| Departures from United States, Caribbean, Mexico, Latin & South Americas |
U.S. dollars (US $) |
| Departures from the U.K. |
Pounds Sterling (£) |
| Departures from Europe (including French West Indies) and Republic of Ireland |
Euros (€) / local currency where required |
| Departures from Morocco |
Moroccan Dirham (ك.م.) |
What are our liability limitations?
To ensure your baggage travels with you, please present all of your checked baggage to us at your airport of departure when you check in. Air Transat cannot be responsible for baggage that is not checked in at that time. We thank you for your understanding.
Fragile or perishable articles, including medication or medical devices, money, jewellery, silverware, electronics, laptop computers, personal audio/video devices, negotiable documents, securities, samples of business documents or other valuables (other than articles of clothing) shall not be accepted as checked baggage. Any such items declared or found in checked baggage shall be subject to removal prior to the baggage in question being accepted for carriage by the Carrier.
The Carrier shall not be liable for damage to fragile, valuable or perishable items where such damage is the result of the inherent defect, quality or vice of the item in question. Unsuitably or inadequately packed items will be accepted at the Carrier’s discretion and, where accepted, compensation may be denied as a result of the afore-mentioned factors.
The Carrier assumes no liability for the delay in delivery of any perishable items accepted as checked baggage unless it has failed to take all reasonable measures to avoid such delay.
It is highly recommended that you purchase baggage insurance prior to your trip to cover all such goods, especially if the value of the item is greater than that specified in the Montreal Convention.
Air Transat will do everything possible to carry your checked luggage on the same flight as you. However, should your checked baggage be carried on a subsequent flight (for safety, security or operational reasons), rest assured that it will be delivered to you free of charge, as rapidly as possible, unless applicable laws require you to be present for Customs clearance.