Customer service
Get your questions answered, stay in touch via social media and learn about Air Transat’s passenger service commitments.
This section shows you how to stay in touch and up to date with Air Transat.
See all the details about delayed or cancelled flights.
This form is not accessible. Please contact the call centre at 1-877-872-6728 for assistance with your request. This section contains electronic forms you can use to ask questions, request more detailed information, or to share your comments with us.
The information included in this page pertains only to Resident Citizens of Mexico, whose travel originates in Mexico.
The information included in this page pertains only to travellers on flights to/from the U.S.
Vacationers can now travel securely, knowing that they will be protected should a hurricane disrupt their vacation in destination cities in United States, Mexico, the Caribbean and Central America.