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Aviso Importante Longer than usual wait times

17 de setembro, 2021 -

We are currently receiving an exceptionally high volume of calls and messages to our Contact Centre, which causes much longer delays than those to which our customers are accustomed. We sincerely apologize for this and thank you for your patience. Rest assured that we are doing everything we can to reduce wait times as much as possible: this is our top priority.

Before calling our Contact Centre, we invite you to consult the links below:

Entry requirements by destination

Modify or cancel a reservation

Refund request status

Novidades

Novidades Air Transat.
Últimas novidades da empresa atualizadas ao minuto.

Air Transat named World's Best Leisure Airline once again

Air Transat is pleased to announce that it has taken the title of World’s Best Leisure Airline at the Skytrax World Airline Awards for the fourth time.

Note from Jean-Marc Eustache

We know that this crisis caused by the coronavirus pandemic has created a lot of uncertainty and has had some serious repercussions on your daily life. Even as the situation changes rapidly from day to day, the well-being of our customers remains a top priority.

ETA: Os requisitos de entrada no Canadá foram alterados.

Os requisitos de entrada no Canadá foram alterados. Além de um passaporte válido, quem planeia visitar o Canadá irá necessitar de uma autorização eletrónica de viagem (Electronic Travel Authorization, eTA) emitida pelo Governo do Canadá. Visite Canada.ca/eta para fazer o pedido e obter mais informações.