Air Transat Wins its Seventh Skytrax Title as World's Best Leisure Airline
Air Transat has been named the World's Best Leisure Airline at the 2025 Skytrax World Airline Awards for the seventh time, and for the third consecutive year. This achievement highlights the Canadian airline’s commitment to providing a quality travel experience that combines comfort, hospitality and attention to detail at every stage of the journey.
“Receiving this award is an honour for everyone at Air Transat,” said Pamela Lloyd-Bergeron, Air Transat's Director, In-Flight Service. “It reflects our dedication to delivering excellent service and memorable travel experiences for our passengers. Every day, our in-flight crews work passionately to create a warm atmosphere on board, where comfort, attentiveness and attention to detail make all the difference. This distinction is entirely theirs.”
Annick Guérard, President and Chief Executive Officer of Transat, added: “This recognition is a testament to the unwavering commitment of our teams to placing the client at the heart of every decision we make. It is thanks to their openness, their genuine care, their constant desire to go above and beyond and their pleasure in making people travel that we continue to stand out worldwide.”
“Air Transat has established itself as a leader in the leisure travel segment,” commented Edward Plaisted, Chief Executive Officer of Skytrax. “Its consistent recognition in this category reflects high levels of passenger satisfaction and the airline’s ability to deliver a reliable and enjoyable experience tailored to leisure travellers.”
The World's Best Leisure Airline Award is based on passenger satisfaction with the quality of products and services offered by leisure airlines, including both onboard and at the airports. Air Transat has previously won this award in 2012, 2018, 2019, 2021, 2023, and 2024, and was recognized as North America’s Best Leisure Airline in 2022
About the World Airline Awards
The World Airline Awards Se abrirá en otra ventana del explorador are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. Airlines are ranked on over 60 different criteria, from check-in and boarding to staff service and seat comfort, cleanliness and in-flight entertainment. The awards are referred to by media around the world as “the Oscars of the aviation industry”. The customer survey operated from September 2024 to May 2025, and over 100 customer nationalities participated in the 2024/2025 survey with 22.3 million eligible entries counted in the results which covered over 325 airlines.