February 9, 8:30 pm update
- Air Transat will cancel and refund customers whose trip has not yet begun to their original method of payment.
- Air Transat will set up repatriation flights to Canada over the coming days.
Due to a jet fuel shortage announced by Cuban authorities and the recent evolution of the situation, Air Transat is temporarily suspending all flights to Cuba until April 30, 2026.
Air Transat will contact all affected customers directly. We understand how important your travel plans are and sincerely apologize for this disruption.
Your trip has not yet begun
If your departure is scheduled between February 11 and April 30, 2026, your booking will be automatically cancelled and you will be refunded to your original method of payment on file. No action is required on your part.
Credit card refunds are generally processed within a few days, but depending on your financial institution, it may take up to two weeks for the amount to appear on your account.
You are currently in Cuba
We understand that this situation may beworrying and want to assure you that our top priority is bringing you home.
We are currently organizing a return plan to Canada, which includes regular flights as well as additional repatriation flights.
Should any changes occur, details about your return flight will be sent to you directly. Please check your emails and the Air Transat mobile app regularly for updates.
You can also rely on the support of our onsite representative teams and destination assistance at 00 80 04 24 33, available until your return home.