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Security and well-being

Air Transat strives to provide a safe and secure environment on board our aircraft for you, your fellow passengers and our crewmembers.

Traveller Care

We know that the pandemic has raised concerns about travelling. That’s why we created Transat’s Traveller Care, a program featuring enhanced health and safety measures at check-in, during boarding, on board and at destination

Mask policy

Learn more about the mask policy for Air Transat flights. 

Informations about coronavirus (COVID-19)

Your safety is our top priority, which is why we are closely monitoring the progress of the coronavirus (COVID-19) through the updates issued by government authorities.

On-board

In this section, we outline types of behaviour that are considered disorderly and the related penalties imposed by law. See how Air Transat helps you and your loved ones stay safe on board.

Pregnancy

Learn more about flying during pregnancy as some restrictions apply.

Insurance

Sometimes, the best laid travel plans go awry. Consider purchasing Travel Insurance – you’ll be glad you did!

Secure Flight program

Learn about the Secure Flight program, which is applicable to all air travel to, from and overflying the U.S.

 The new safety video directed by Vallée Duhamel has been airing on Air Transat flights since April 1, 2018.