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Notice to Travellers

This section contains important notices and travel advisories. We wish to remind you that it is important to stay informed about changes that may affect your trip. Below is a list of travel advisories.


We are currently receiving an exceptionally high volume of calls and messages to our Contact Centre, which causes much longer delays than those to which our customers are accustomed. We sincerely apologize for this and thank you for your patience. Before calling us, we invite you to consult the following pages:

Entry requirements by destination Modify or cancel a reservation On-hold help

Please note that due to a scheduled maintenance on our system, some functionalities or content may not be available during a short period of time.

Thank you for your understanding.

Passenger traffic at UK airports will be severely disrupted over the holiday season. Due to a strike that will take place from December 23 to 31, longer waiting times are expected at the security checkpoints (for arrivals only) of London-Gatwick, Manchester and Glasgow airports.