Family privileges

Families are very important to Air Transat. See how we make travel even more fun for you and your children.

Exclusive check-in counters

Where facilities permit (at Canadian gateways), designated check-in counters are available for families travelling with young children and unaccompanied minors. That means less time waiting in line!


Travelling alone with kids and feeling overwhelmed? Let us know during check-in, and we'll be happy to guide you to the boarding gate and direct you upon arrival at your destination airport. Porters are usually available for hire to assist you with your checked baggage. To lighten the load for your little ones, we recommend transporting your kids’ toys in your own carry-on bag.

Do you want to hang on to your child’s stroller or car seat until boarding? No problem. Just let us know when you check in. We strongly recommend the use of small/collapsible strollers as they can be brought directly to the boarding gate at certain airports and delivered to you at the aircraft door upon arrival.


With the exception of flights to the U.S., we are happy to offer pre-boarding for families travelling with young children.

Seat assignments for families

Families are a top priority at Air Transat. That’s why we provide free* automated standard adjacent seat assignments for families on board our aircrafts.

Adjacent standard seats are assigned for free to children between 2 and 13 inclusively and their parents/guardians on the same family booking. These seats will be grouped together and assigned by the system.

Passengers can see their seat assignation on the «Manage My Booking»  Will open in a separate browser window page, fourteen days prior to departure.

*Fees may apply if you decide to modify the seat selection that was assigned for free.

Stroller or folding wagon gate delivery service

At certain airports, families can bring their baby strollers or folding wagons to the boarding gate or the aircraft door. Air Transat will ensure that the strollers or folding wagons are properly tagged, collapsed and then checked in. Upon arrival at the destination, passengers will be able to recuperate their strollers or folding wagons at the aircraft door.

This service is not available in Montreal, Cancun, Punta Cana, Rome, Zagreb, Cuba and Spain. Complimentary strollers will be available on arrival, in Montreal, Zagreb and Spain, except in Barcelona. Passengers will still be able to check in their strollers or (folding wagons) at the counter free of charge and recuperate them at the baggage carousel at their destination.   

Surprises will be given out on all our flights.

  • Headphones
  • Beach ball (aboard flights to the South)
  • Card game (aboard flights from the South)
  • Headphones
  • Activities booklet (aboard flights to Europe)
  • Card game (aboard flights from the Europe)

Travel tips

  • The right seat
    A window seat is ideal for children. Placing a pillow or blanket just under the window makes a comfortable place for your child to sleep. Ask your flight attendant about our Comfort Kit, available for only CA $10.99.
  • Seat selection
    Use our seat selection service to choose the best seat for your child.
  • Mommy, my ears hurt!
    To prevent earaches, give your child candy to suck on, or a bottle of water. If their ears hurt, try this trick: tell them to yawn. The benefits of pinching their nose are doubtful and we do not recommend it.
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