Special needs? Travelling with an infant or a family of 6 or more? Contact us!
Call us at
00 800 87 26 72 83 (toll-free from a landline phone) or at
020 7616 9187 at least 48 hours before departure.
For people who are deaf, deafened, hard of hearing, or for those with speech disabilities, access Bell Relay Service:
You must then instruct the Bell Relay Service operator to contact our contact centre at the following numbers: 1-866-234-5136 or 514-906-5196.
(long distance charges may apply)
English and French speaking operators are available 7 days a week, 24 hours a day.