As part of the continuous improvement of our accessibility and special services policies and procedures, we also make it our duty to collect feedback from our customers regarding their experiences. We also invite any feedback on our accessibility plan and its subsequent progress reports.
If you wish to provide your information and email address with your feedback, please complete the following form.
To submit anonymous feedback, please complete the form below. You can also provide us with feedback, anonymously or not, through any of the means of communication listed in the contact table at the bottom of the page.
* Mandatory fields
Important information regarding the use of personal data
All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. It may also be used by Transat Tour Canada, an affiliate of Air Transat, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer experience, to provide you with the most suitable offers and to send you targeted advertising. If you have consented, it may be used to send you promotional offers. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to our subcontractors, who may also be located outside the European Union.