Notice to Travellers

Air Transat, like other carriers, has been notified by Cuban authorities of a temporary suspension of kerosene refuelling at the country’s airports.

Please rest assured that despite this situation, which is beyond our control, Air Transat plans to operate its flights as scheduled.

We understand that these circumstances may be concerning. Therefore, given the unpredictable nature of the situation, we are offering flexibility to our customers travelling on the following flights:

• February 9 – TS358 YUL–HOG
• February 9 – TS814 YUL–VRA

Flexibility options:

• Change of travel date, with no penalty, or
• Full refund

You may contact our Contact Centre or your travel advisor to inform us of your intention.

We are monitoring the situation very closely and invite you to consult our website for any updates.

Due to the permanent closure of the Multi-Level Parking and EconoParc P5, parking availability at Montréal–Trudeau International Airport (YUL) is currently very limited.

Passengers departing from YUL are encouraged to reserve parking online in advance, as access is not guaranteed without a reservation. Using alternative transportation options to get to the airport is also strongly recommended.

For more information on available transportation options: https://www.admtl.com/en-CA/parking-and-transport/transport-services?redirect=false

Recall of Certain Anker Portable Chargers

The Government of Canada has issued a recall notice for specific Anker portable charger models due to potential safety risks. The affected models include:

• Anker Power Bank (Model A1647)
• Anker Zolo Power Bank (Models A1681 and A1689)

As a precautionary measure, we ask that passengers do not bring these chargers on board our flights.

For more information, please consult the official Government of Canada recall notice.

Thank you for your cooperation.