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July 20, 2017 -

Effective July 19, 2017, the U.S. Department of Homeland Security has implemented enhanced security measures for passengers flying to the United States. These measures include heightened inspection of personal electronic devices, such as laptops and tablets. Electronic devices larger than a smartphone must be charged with enough battery power to be turned on upon request and easily accessible, with covers, cases or any other packaging removed, in preparation for screening at the security checkpoint. Any refused item will not be permitted in checked baggage. Air Transat will be unable to provide storage or assume responsibility for these items during your trip.

To allow for additional time to go through security and to ensure you don’t miss your flight, please arrive at the airport three hours prior to your scheduled departure time.

For further information, please visit the U.S. Department of Homeland Security website.

Zika virus

UPDATE – ZIKA VIRUS

August 3, 2016

Based on the guidelines of competent authorities, we are exercising flexibility in the interest of our clients travelling to destinations affected by the Zika virus.

For pregnant women, as well as travel companions sharing the same room, who already booked a destination offered by Transat that currently appears on the Pan American Health Organization’s list of affected destinations, we are authorizing requests to change the travel date or destination, upon presentation of a medical certificate attesting to the pregnancy. Cancellation requests will also be accepted by offering a credit for a future reservation or a full refund.

These terms and conditions apply for clients that have already reserved a trip to the following Transat destinations on or prior the dates mentioned.
Destination Booking date (on or prior)
Colombia February 4, 2016
Costa Rica
Curaçao
Dominican Republic
Guadeloupe
Haïti
Honduras
Jamaica
Martinique
Mexico
Nicaragua
Panama
St-Martin
Cuba March 21,2016
Ecuador April 25, 2016
El Salvador
Saint Lucia
Florida August 3, 2016

For all information on the necessary precautions to take during your trip, visit the Public Health Agency of Canada’s website and/or see a doctor. If your itinerary includes several destinations, visit the Organization Pan American Health Organization (PAHO) website in order to take the necessary precautions.

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