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June 02, 2017 -

Repairs to the main runway of Quebec City Jean Lesage International Airport (YQB)

Please note that because of repairs done to the main runway of Quebec City Jean Lesage International Airport (YQB), our aviation operations may be affected by weather factors beyond our control. The reduced size of the runway limits the use of certain types of aircraft during bad weather and may require changes to our operations.

If operations of scheduled flights between Montreal and Quebec City are disrupted for these reasons, passengers will be offered transportation by road.

Work to allow a return to our normal operations will be completed on August 10.

Zika virus

UPDATE – ZIKA VIRUS

August 3, 2016

Based on the guidelines of competent authorities, we are exercising flexibility in the interest of our clients travelling to destinations affected by the Zika virus.

For pregnant women, as well as travel companions sharing the same room, who already booked a destination offered by Transat that currently appears on the Pan American Health Organization’s list of affected destinations, we are authorizing requests to change the travel date or destination, upon presentation of a medical certificate attesting to the pregnancy. Cancellation requests will also be accepted by offering a credit for a future reservation or a full refund.

These terms and conditions apply for clients that have already reserved a trip to the following Transat destinations on or prior the dates mentioned.
Destination Booking date (on or prior)
Colombia February 4, 2016
Costa Rica
Curaçao
Dominican Republic
Guadeloupe
Haïti
Honduras
Jamaica
Martinique
Mexico
Nicaragua
Panama
St-Martin
Cuba March 21,2016
Ecuador April 25, 2016
El Salvador
Saint Lucia
Florida August 3, 2016

For all information on the necessary precautions to take during your trip, visit the Public Health Agency of Canada’s website and/or see a doctor. If your itinerary includes several destinations, visit the Organization Pan American Health Organization (PAHO) website in order to take the necessary precautions.

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