Pilot union negotiations update

The union representing our pilots has obtained a strike mandate, but please note that no strike notice has been issued and our operations continue as planned. Negotiations are ongoing, and we are making every effort to reach an agreement quickly. This is an absolute priority for Air Transat.

Customers wishing to cancel or modify their reservation may do so according to the terms and conditions of their fare class. 

In the event of a strike notice filed by the union and the subsequent cancellation of certain flights, Air Transat will do everything possible to assist customers in returning to their point of origin. This would include the offer of a new ticket on a next available flight if such an option exists within 48 hours of the original departure time, or the refund of any unused portion of the trip.