3 active alerts.
September 22, 2017 1:00 PM -

Canceled flights and Hurricane Policy

Due to the impacts caused by the passage of Hurricane Maria, please note that scheduled flights on September 22 and 23 to Punta Cana and Puerto Plata, departing from Toronto, Montreal and Quebec are canceled.

Our flight departing from/to Montreal - Samana scheduled on September 24 is also canceled.

Our flights to Punta Cana will resume normal operations on September 24th and flights to Puerto Plata on September 29th. Operations to Samana will resume on 1 October.

Customers affected by these flight cancellations will all be contacted and may (i) travel at a later date; (ii) travel to another destination, subject to certain conditions; (iii) cancel with full refund (excluding travel insurance costs when purchased).

Transat's hurricane policy has been implemented for flights still scheduled to depart until September 25, 2017 to Dominican Republic.

Details about Transat’s hurricane policy are available here.

September 22, 2017 1:30 PM -

Due to the recent hurricanes in some of our South destinations, we are experiencing an increased amount of additional baggage among our customers. Although we deeply appreciate this show of support and kindness, please note that extra weight or additional baggage, depending on the space available, may be refused for operational reasons.
We thank you for your understanding.

September 22, 2017 3:30 PM - Following the recent hurricane activity in some of our Sun destinations, here is an update on our operations in the affected regions.

Cuba
Air operations have returned to normal in Varadero and Holguín. Hotels in Havana, Cayo Largo, Camagüey, Varadero, and Holguin are now operational. Air service to Cayo Coco and Cayo Santa Maria is suspended until October 31, 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen.
 
Dominican Republic
Hurricane Maria has not done any structural damage to the hotels marketed by Transat. Our partners along with local authorities are currently conducting clean-up operations in preparation for resumption of tourism operations. All airports are open. Our flights to Punta Cana and Puerto Plata will resume on September 24 and 29 respectively. Service to Samana, meanwhile, will resume on October 1.

Saint-Martin
Our scheduled flights are expected to begin in late December 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen. 

Puerto Rico
Our scheduled flights are expected to begin in late December 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen.  Our cruise line partners are currently reviewing their Winter 2017–18 itineraries and securing new ports of call.

Cruise packages
We are planning some changes to our Eastern Caribbean and Southern Caribbean cruise itineraries to ensure your comfort and safety and provide the best possible vacation experience. There will be no changes to embarkation/debarkation dates, however. Our cruise line partners are currently reviewing their Winter 2017–18 itineraries and securing new ports of call. We expect to announce these revisions within the next weeks.

There are no revisions for passengers travelling on Western Caribbean itineraries.
 

Air Transat celebrates its first direct flight from Montreal to Tel Aviv

Montreal, June 19, 2017 – Air Transat celebrated the start of its new direct Montreal-Tel Aviv flight yesterday during an event held at the official residence of Canada’s ambassador to Israel. 

Launching its inaugural flight on June 18, Air Transat is the first Canadian airline to offer a flight between the two metropolises, twice a week. Also available from Toronto with a connection in Montreal, this new flight on Airbus A330-200 aircraft consisting of 332 seats will allow travellers to enjoy an unparalleled experience with Air Transat, named Best North American Leisure Airline five years in a row. 

Gilles Ringwald, Vice-President, Commercial, of Air Transat, thanked the dignitaries present, including Yariv Levin, Israel’s Minister of Tourism; Ziv Nevo Kulman, Consul General of Israel in Montreal and Permanent Representative to the International Civil Aviation Organization (ICAO); as well as Gideon Thaler, President and CEO of TAL Aviation. 

In addition, a celebration took place at the Ben Gurion Airport in Tel Aviv for the inauguration of the new flight. It was in this festive spirit that representatives of Air Transat and Israel welcomed the flight from Canada together with the traditional ceremony of the water salute, during which fire trucks spray high arches of water over a plane. 

It is worth reminding that all Economy Class passengers travelling with Air Transat to or from Tel Aviv will be allowed one piece of checked baggage of 30 kg and a carry-on of 10 kg. In addition, to meet certain dietary preferences and restrictions, Air Transat offers all passengers the option to pre-order special meals, such as glatt kosher meals, up to 72 hours before departure. 

Club Class and Option Plus: an even more generous baggage allowance and other benefits

Passengers travelling in Club Class to or from Tel Aviv will benefit from two pieces of checked baggage of 32 kg each, for a total of 64 kg, in addition to VIP treatment on board and many other perks in an exclusive cabin with 12 wide seats. Meanwhile, Economy Class passengers who book an Option Plus upgrade will be allowed one additional piece of checked baggage of 30 kg, for a total of 60 kg. Option Plus benefits also include seat selection, priority check-in, boarding and baggage handling, as well as other on-board extras. 

A comprehensive program with Transat 

Israel immerses travellers in a captivating region, rich in culture, history and gastronomy. While thousands of pilgrims flock there every year to visit the holy cities of Jerusalem, Nazareth and Bethlehem, others make the trip to party in vibrant Tel Aviv, to rejuvenate in the Dead Sea or to wander on camels through the Negev desert. 

In addition to a flight, Transat also offers fascinating guided tours and packages to entice its clients to choose Israel as a vacation destination. Guided tours to fully explore the destination with passionate guides; packages that include roundtrip flight, accommodations, transfers and certain meals; and à la carte visits for customized holidays – there is something for everyone in Transat’s program

And lastly, Israelis who wish to visit their friends and family in Canada for the festivities of the 150th anniversary of Canadian Confederation and the 375th anniversary of Montreal can explore the country with Air Transat’s domestic flights between the major cities – Montreal, Quebec City, Toronto and Vancouver. 

Was this page helpful? No login required

Click to vote "yes".

Click to vote "no".

1 2
Reason: