2 active alerts.
September 21, 2017 10:00 AM -

Due to the impacts caused by the passage of Hurricane Maria, please note that scheduled flights on September 21 and 22 to Punta Cana and Puerto Plata, departing from Toronto, Montreal and Quebec are canceled.
Customers affected by these flight cancellations will all be contacted and may (i) travel at a later date; (ii) travel to another destination, subject to certain conditions; (iii) cancel with full refund (excluding travel insurance costs when purchased).
The company continues to closely monitor the development of Hurricane Maria.

Transat's hurricane policy has been implemented for flights still scheduled to depart until September 25, 2017 to Dominican Republic.
Details about Transat’s hurricane policy are available here.

September 12, 2017 2:00 PM -

Due to the impacts caused by the passage of Hurricane Irma, here are the changes to some of our destinations:

Our airline operations to Cayo Coco and Cayo Santa Maria will be suspended until October 31, 2017. Our operations to Holguin will continue as normal, with a flight scheduled as of this Friday, September 15, 2017. We expect to resume our operations to Varadero as of September 22, 2017.

Dominican Republic and Mexico
To meet the higher demand, we will be increasing the capacity on our flights to the Dominican Republic and Mexico during the months of September and October 2017.

We are currently coordinating all the changes to our bookings following the passage of hurricane Irma. Our teams will contact all customers impacted by those changes. We thank you in advance for your collaboration.

Transat becomes the first North American tour operator to achieve Travelife Partner status

After nearly ten years of sustainability efforts, the company reaches a milestone in a coveted international certification process.

Montreal, May 18, 2016 – Transat, one of the world’s largest integrated tourism companies and Canada's holiday travel leader, has become the first North American tour operator to be awarded Travelife Partner status, in the process reaching an important milestone on the way to securing this world-renowned certification, which recognizes best practices in sustainable development by tourism industry players.

“Our teams, as well as our shareholders, can be justly proud of this achievement,” said Jean Marc Eustache, President and Chief Executive Officer, Transat A.T. Inc. “It reflects the efforts we have made, and are continuing to make, to become a company that respects all of the principles underpinning sustainable development, in every facet of our business, at a time when our customers are increasingly aware of these major challenges and their implications for the future that we all share.”

Naut Kusters, General Manager of Travelife for Tour operators said, “The commitment of Transat to Certification across the full group shows the leading position of Transat not only within Northern America but also from a global perspective. We believe Transat’s leadership will inspire travel companies in Northern America and within the Transat supply chain to take a similar route”.

Transat first began studying the issue of sustainable development in 2006, and implemented an initial plan action plan in 2007. The company published its first Corporate Responsibility Report in 2008, and progress is now summarized on a website, resp.transat.comWill open in a separate browser window. Over the years, Transat has launched programs dedicated to environmental and heritage protection, the fight against child sexual exploitation in tourism, collaboration with local communities, and more. It has implemented several initiatives with impacts in Canada and abroad, which have included establishing sustainability and environmental policies, recognizing and highlighting sustainability certification by its hotel partners, adopting a code of conduct for tourism service providers, as well as creating volunteer and humanitarian leave programs for employees.

Transat is a member of the Global Sustainable Tourism Council (GSTC). Transat collaborated with industry peers around the world as part of the Tour Operators Initiative for the Sustainable Development of Tourism (TOI) from 2008 to 2014, date on which TOI and GSTC – two organizations affiliated with the United Nations World Tourism Organization (UNWTO) – joined forces.

Initially developed in 2007 for the hotel industry, Travelife certification is a partner program for tourism companies that wish to embark on the road to sustainability. Travelife focuses on the social and environmental impacts of the travel and tourism industry in areas including environment, biodiversity, community relations and fair business practices, as well as working conditions, human rights and consumer protection. The Travelife benchmarking framework, which is formally recognized as in compliance with the UN supported Global Sustainable Tourism Criteria offered to tour operators and travel agencies since 2012 includes 191 indicators. For each of these, Transat had to demonstrate that work was in progress, as well as state its intentions and plan of action with an eye to obtaining full certification, toward which Partner status is an intermediate step (www.travelife.org/touroperatorWill open in a separate browser window).

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