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We are currently receiving an exceptionally high volume of calls and messages to our Contact Centre, which causes much longer delays than those to which our customers are accustomed. We sincerely apologize for this and thank you for your patience. Before calling us, we invite you to consult the following pages:
Enjoy your flight to the fullest by booking the seat you want in advance. Select your seat up to 24 hours before departure. See details and prices.
Families are a top priority at Air Transat. As the 2021 World's best Leisure Airline, we want to provide an enjoyable experience for families travelling with us. It is in this vein that, we provide free automated standard seat assignments for families on board our aircraft.
Please read this important notice for flights operated by other carriers.
1-877-TRANSAT (872-6728) or +1-514-636-3630
1-866-234-5136 (TTY) or 514-906-5196
English and French speaking operators are available 7 days a week, 24 hours a day.
Important information regarding the use of personal data
All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. It may also be used by Transat Tour Canada, an affiliate of Air Transat, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer experience, to provide you with the most suitable offers and to send you targeted advertising. If you have consented, it may be used to send you promotional offers. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to our subcontractors, who may also be located outside the European Union.