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We are currently receiving an exceptionally high volume of calls and messages to our Contact Centre, which causes much longer delays than those to which our customers are accustomed. We sincerely apologize for this and thank you for your patience. Before calling us, we invite you to consult the following pages:
To mark the International Day of Happiness, we thought we’d share our secret with you. For us, the key to happiness is lazing under a palm tree to the murmur of waves. Feeling the sea breeze caress your face on the sundeck of a cruise ship. Savouring colourful macarons at the foot of the Eiffel Tower. Yes, happiness is that sense of freedom and wonder that can only come from travelling.
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All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. It may also be used by Transat Tour Canada, an affiliate of Air Transat, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer experience, to provide you with the most suitable offers and to send you targeted advertising. If you have consented, it may be used to send you promotional offers. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to our subcontractors, who may also be located outside the European Union.
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