Cancellation request for bookings with Option Flex or Peace of Mind Promotion.

This form is for the exclusive use of travel agents for individual bookings made with Transat’s Contact Centre, via Sirev or Revnet. It does not apply to GDS bookings.

This form must be used to cancel a file with a flexibility condition. The form must be submitted before the flexibility expires. We will no longer accept cancellations of this nature via the Contact Centre.

Once the form is submitted no additional changes or requests will be possible. Transat will proceed with the cancellation as requested, in accordance with the terms and conditions of the applicable promo.

* Mandatory fields

Booking information
  • Which of the following promotions/offers applies to your booking?
  • 8 number-digits for files booked with Transat Tours, 6 numbers-letters digits for files booked with Air Transat
  • I confirm that this cancellation request is within the flexibility limit of the applicable offer/promotion. I understand that I do not need to call Transat at any stage of this cancellation process, Transat will grant the credit or refund as applicable, based on form of payment.
  • Does the cancellation apply to all passengers?
  • In order to ensure that we meet the expectations of our clients, we would like to know the reason for their cancellation request

 

Travel agency information

 

Security Check*

I confirm that I have obtained instructions and consent from all applicable passengers on the booking to cancel their reservation in accordance with terms and conditions of the applicable offer or promo. It is understood that any refund, if applicable, will be issued in the form of payment on file. A confirmation that we have received this request and confirmation of cancellation, once processed, will be sent to the email addresses submitted above. Travel credits will be issued in the name of each passenger on file and are valid for travel up to 12 months following the original return date.

I understand that the cancellation request via this form is irreversible.

By submitting this cancellation request, I confirm that I have read and understood all the terms and conditions outlined above. I also understand that it is my responsibility to explain said terms to my clients and obtain their consent. If the form is not submitted within the allowable timeline, penalties will apply per regular terms and conditions.

Important information regarding the processing of personal information
All the information collected is intended for Transat A.T. inc., and its affiliates (hereinafter "Transat"), to provide you with products and services and to comply with our legal obligations. With your consent, we may use and share them within Transat and its affiliates to provide you with personalized promotional offers and recommendations or to invite you to participate in contests or surveys to improve our services and products. We have implemented a combination of material, organizational and technological means to ensure the confidentiality of the personal information we hold, to protect such information against loss or theft and to prevent any unauthorized access, transmission, reproduction, use or amendment thereof. In order to provide you with the products and services you have requested, we may need to disclose your personal information to trusted third parties. In accordance with the data protection legislation in force, you are entitled to various rights related to the processing and protection of your personal information. You can access, rectify or modify the personal information we hold about you. In addition, when we process your information based on consent you have previously given, you may withdraw said consent at any time. To find out more about your rights and the processing and protection of your personal information, please refer to our Privacy Policy. If you wish to exercise any of these rights or contact our Data Privacy Officer, please complete the Data Privacy Request Form.