Applying Future Travel Credits to a new booking

This form is for travel agents exclusively when applying a FTC as form of payment on an individual booking made via the Transat contact centre, Sirev or Revnet. To apply an FTC on a GDS booking or a booking via Sirev webfares, you must call the contact centre.

This form is to be used to apply the following types of future travel credits (FTC):

- Option Flex FTC*
- Peace of Mind FTC
- Omicron FTC
- Denied boarding FTC
- COVID FTC (when the credit has been transferred to another person – otherwise please use the payment option in Sirev)
- Book Early - EBB 2023-2024 FTC

*If you have cancelled a file using Option Flex Standard please note that there is a 15-day wait period before you can book a new file if you intend to use these credits as payment.

If you need to apply a FTC that was issued by the Customer Relations department (ie for a past in-destination issue) or a FTC that is on a Sirev webfare booking, you must call the contact centre.

This form may be used to apply a future travel credit on a new reservation for which the departure date is in more than 7 days. If the departure is in less than 7 days, please contact our Contact Center.  

* Mandatory fields

Travel details

Travel agent name*:
Agency email*:
Agency phone number*:
Travel agency PIN*:
New booking number*:
New departure date (YYYY-MM-DD)*:
Name of one passenger on new booking*:
Original booking number*:
Original departure date (YYYY-MM-DD)*:
Name of one passenger on original booking*:
Amount to be transferred to new booking*:
Is the full amount of the original credit being transferred to the new booking?*:
Yes
No

Security Check*

Before submitting this form, I confirm the following:
- I have verified the availability of the credit.
- I have obtained instructions and consent from my passengers to apply this credit as requested on the form.
- Departure date of the new booking is in 7 days or more.

The agency will receive an updated invoice for each file (original and new booking) once the transfer of credits has been completed.  It is the responsibility of the travel agent to ensure accuracy of the file and to pay any balance owing if the credits do not cover the cost of the new file.  This form cannot be used for group files or GDS files. Please do not use this form if your client’s new departure is within 7 days.

Important information regarding the processing of personal information
All the information collected is intended for Transat A.T. inc., and its affiliates (hereinafter "Transat"), to provide you with products and services and to comply with our legal obligations. With your consent, we may use and share them within Transat and its affiliates to provide you with personalized promotional offers and recommendations or to invite you to participate in contests or surveys to improve our services and products. We have implemented a combination of material, organizational and technological means to ensure the confidentiality of the personal information we hold, to protect such information against loss or theft and to prevent any unauthorized access, transmission, reproduction, use or amendment thereof. In order to provide you with the products and services you have requested, we may need to disclose your personal information to trusted third parties. In accordance with the data protection legislation in force, you are entitled to various rights related to the processing and protection of your personal information. You can access, rectify or modify the personal information we hold about you. In addition, when we process your information based on consent you have previously given, you may withdraw said consent at any time. To find out more about your rights and the processing and protection of your personal information, please refer to our Privacy Policy. If you wish to exercise any of these rights or contact our Data Privacy Officer, please complete the Data Privacy Request Form.