Question about the Travel Information Section

July 23, 2020 -

We are happy to welcome you back on board and brighten your everyday once again. Starting now, we’ll be offering flights to Europe, the South, the United States and within Canada, as well as packages to the South and Europe.

Our flight schedule may change, depending on the evolution of travel restrictions and demand.

To address the concerns raised by COVID-19 and to ensure your safety and that of our employees, we created Traveller Care, a program featuring new health and safety measures. As part of our program, we’ve also assembled a practical guide full of tips and information on destination entry requirements, a vital one-stop tool for everything you need to know before you go.

Unfortunately, COVID-19 and its impact on the tourism industry are forcing us to extend the suspension of some of our flights, significantly reduce our capacity and completely cancel certain routes. Learn more about the resumption of our operations.

Question about the Travel Information Section

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All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. It may also be used by Transat Tour Canada, an affiliate of Air Transat, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer experience, to provide you with the most suitable offers and to send you targeted advertising. If you have consented, it may be used to send you promotional offers. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to our subcontractors, who may also be located outside the European Union. In accordance with applicable regulation, you have various rights regarding the use and protection of your personal information. When the basis for processing is your consent, you may withdraw that consent at any time. To learn more about your rights, the use and protection of your personal information, please refer to our Privacy Policy. If you wish to exercise one of these rights or contact our Data Protection Officer, please fill out the Privacy Policy Form.